Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Webchat for MedTech. An AI chatbot for medical device websites.

AI Webchat is an AI chatbot for medical device websites that answers clinicians, hospital buyers and distributors by text or voice, in their language, from your catalog and approved pages only. It shows the real product picture when asked, books an evaluation inside the conversation and hands any clinical question or reported fault to a person.

TRY AI WEBCHAT FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Webchat · Product picture

Product picture

A visitor asks to see a device and the chat holds up the real picture from your site, with buttons to see it live or open its page.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Send any chat about a fault or a patient event to Quality as a ticket.”

Lisa“I'm turning every chat that mentions a fault or a patient event into a ticket for Quality, with the whole conversation. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How MedTech use it

A materials manager asks whether a catheter size is in the catalog; the chat answers from the product page and opens it beside the answer.

A clinic nurse asks to see the wound therapy unit; the chat holds up the real picture with Open the page under it.

A visitor types that a monitor alarmed during use; the chat stops, files the conversation for quality and offers a person.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Text and voice in one widget on your site, the visitor types or talks; the AI answers in their language
Knows the page the visitor is on and answers from your pages, files, prices and rules
Shows pictures and product screens while it talks; opens the right page of your site and continues there
Captures the lead with a verified e-mail; books appointments from your live calendar; offers your AI Demo
Your people take over any chat live in one click, with the context, not a transcript to read
Instant barge-in: the visitor interrupts and the AI stops; echo and background noise filtered
Optional AI Avatar: the same assistant with a face that talks
Every conversation on the customer's record; chat analytics per page and topic; sessions exportable
Installs with one line on any site, Shopify, WordPress, custom; the widget is yours to brand

Available on its own or inside a solution · See pricing › · Per company, never per seat.

Everything AI Webchat does, for every business ›

Works withAI Booking AI Avatar AI Demo AI Quoting AI Tickets AI Returns & Warranty AI CRM

On your product pages

Website chat for medical equipment suppliers, from question to evaluation

Catalog answers by meaning

As a product question chatbot for medical devices, it lets a buyer type the size, the reference or the accessory the way they say it, and answers from your catalog and pages in their own words and language.

Opens the right page

When the conversation reaches a product with its own page, she opens it and introduces it, and a visitor who names three product lines gets a short tour.

Shows the real product

Asked to see a device, she holds up the real picture from your site, over the page on phones and inside her window on tablets and computers.

A person when it matters

A visitor who asks for a human, a clinical question or a reported fault leaves the AI: the conversation becomes mail for your team or a ticket, attached whole.

What each chat produced

An AI chatbot for medical device websites you can measure

Live sessions

Watch the sessions in progress with the page, the language and text or voice, read-only, so the AI is never interrupted mid-answer.

Outcomes counted

Each session ends as an answer, a lead, a demo request, a quote request or a ticket, counted by hour of day and by country.

Searchable history

Find any session by the visitor's e-mail or a word they typed, filter by outcome and language, and export the list for your team.

Questions & answers

AI Webchat for MedTech: questions & answers

Can a website chatbot answer questions about medical devices?

Yes, from your own knowledge only: the catalog, your pages, the instructions for use and the answers your team approved. A question it cannot ground is never guessed at; your team receives it, and it is logged as a gap your knowledge should cover.

Does the chatbot recommend a device for a patient?

No. Choosing a device, a size or a setting for a patient is a clinical question, and the chat hands it to your clinical specialist with the conversation attached. It describes products only as your approved documents describe them.

Can visitors book an evaluation or a demo in the chat?

Yes. With AI Booking it becomes an evaluation booking chat for medtech sales teams: the visitor picks a free slot with the right specialist inside the conversation and is verified before the booking enters the book, and a Book a demo chip under the first reply makes the next step easy to see.

How is the chatbot added to our website?

Paste one line of code in your site theme once and every page gets the widget, in your colors and with your words. The Website chat page then shows it installed, with the last time a visitor opened it.

Does the chat answer international distributors in their language?

Yes, in 40 languages, which makes it multilingual chat for medical device companies that sell abroad. Her opening lines are written once in your language and shown and spoken in each visitor's, and a formal form of address can be set for the languages that have the choice.

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