Front Office AI · MedTech

ZANUS FRONT OFFICE FOR MEDTECH — AI CHAT & VOICE

Chat that answers purchasing and books the evaluation — not a deflection bot.

Purchasing asks the website what they would ask the order desk: is this reference in stock, what is the lead time, what does our contract price say, which sizes exist, how is the sensor replaced. A home-device patient asks how to set up the machine. The AI answers from your approved documents, in text or real voice, in 40 languages — and books the evaluation, the in-service or the service visit right there. Anything clinical or any complaint is handed to a person when your rules say so.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what accounts actually ask

Availability, lead times, compatible consumables, lot and expiry, contract price for a signed-in account, setup steps from the instructions for use — from your documents only.

Books in the conversation

Evaluation with the right clinical specialist, in-service for the floor, preventive maintenance, a DME delivery slot; confirmation sent; the account record updated. No “call your rep”.

Grounded answers only

The claim guard blocks any statement without a source in your documents. No guessing about clinical suitability, off-label use or a competitor comparison — that goes to a person.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Chat — every website conversation, live and past
The chat session monitor: every web-widget conversation, the live ones on a map, transcripts, outcomes and the lead each one produced.
Start free — see it on your own device business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

  • Full funnel in the chat window
  • Instant handover with full transcript
  • Auto dark / light theme, your branding
It closes, then hands over clean

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can the chat show contract prices to the wrong account?

No. Public visitors see only what you publish; a signed-in purchasing contact or dealer sees the tier and contract information you map to their account.

How does it handle a patient whose device is alarming?

Your rules: read the approved alarm guidance from the instructions for use as written, offer technical support, or hand the conversation to a person on duty. If the approved guidance says to seek emergency care, the AI says exactly that, and files the event for quality. It never diagnoses the device or the patient.

Try it free on your own device business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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