ZANUS FRONT OFFICE FOR MEDTECH — RESUPPLY & FOLLOW-UP
Follow-up that does not miss an account — and stops the moment a person should call.
The order update when the status changes, the resupply reminder when the patient becomes eligible, the service contract expiring in sixty days, the consigned lot approaching expiry, the evaluation left undecided, the quote unopened before quarter-end, the account not heard from in six months. Every sequence runs on its own clock, on the channel the contact prefers, in their language — and a reply alerts a person.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Marketing menu: funnels, chase presets, templates, automated events and follow-ups.
What it does
Text, email or an AI call on the eligibility cycle: still using the device, still the same address, still the same coverage — then the order is placed. Nothing ships to a patient who stopped.
Service contracts, warranties, calibration due dates, consigned stock nearing expiry — the account contacted with your wording before the date, not after.
The committee that watched the explainer, the quote sitting in purchasing — chased politely; a question in the reply hands the thread to the rep.
Inside Marketing — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
From demo to quote to signature — one funnel, no gaps
The AI Demo, AI Quoting and Web Forms all hand their leads to Marketing. Each preset knows what happened before: "watched 80% of the demo, asked about pricing twice, quote unopened for 6 days" becomes the next email, not a guess.
- Presets: demo chase, quote chase, web-lead chase
- AI direction in one sentence: "friendly, mention the trade-in offer"
- Every send, open, click and reply on the contact timeline
Escalation to a human, on purpose
A funnel is not a spam cannon. When a lead replies, opens the quote three times or asks a question, the sequence stops and the lead lands in the NEEDS HUMAN queue with the whole story attached — your rep calls a warm customer, not a list.
- Reply = sequence stops, human notified
- Engagement thresholds you set
- Phone call-back can be the last step of any funnel
Measured on the forecast board, not in feelings
Every funnel step shows on the Statistics → Forecast board: which sequence moved which deal, close probability before and after, and the WHY sentence for each change.
- Funnel performance per preset
- Close probability with the WHY
- Export PDF / XLS or schedule the report by email
Available on its own — or inside a solution
Questions, answered
Can accounts and patients opt out?
Always, in one tap, per sequence or entirely. Opt-outs are honored across every channel and recorded on the record; a patient who opts out of resupply reminders is never contacted by that sequence again.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own device business. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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