Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Avatar for MedTech. An AI avatar for medical device websites.

AI Avatar is an AI avatar for medical device websites: a face in your chat whose lips follow her voice, answering clinicians, buyers and home equipment users by voice or text in their language. She answers from your approved pages, opens the right product page while she talks and hands each visitor to the right department's person.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Avatar · Tap to talk
AI avatar for medical device websites: her face above the chat, tap to talk, first line naming the page, real Zanus AI screen

Tap to talk

Her face sits above the chat, a tap starts the voice conversation, and her opening line mentions the device page the visitor has open.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Give the service department its own face and voice, separate from sales.”

Lisa“I'm giving Service its own person, with a new name, one of the ten looks and a man's voice, on the phone, chat and mail signature. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How MedTech use it

1

A caregiver opens the oxygen concentrator page; as an AI video assistant for device onboarding, the avatar answers from your approved set-up guide.

2

A distributor speaks Polish to the avatar about lead times; she answers in Polish with the same face and voice.

3

A buyer asks for a quote; the face and the name change to your sales person, so he knows sales now answers.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • A talking avatar in the chat widget, same knowledge, same voice, same record
  • Presents your pages and pictures while it talks
  • The face of your company on the site, in 40 languages

Add it to AI Webchat or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Avatar does, for every business ›

Works withAI WebchatLisa, your AI assistant

A face on your site

A talking avatar for medical equipment websites

Tap to talk

The visitor taps her picture and speaks; her first line names the product page he is on, which makes her an AI avatar for home medical equipment users who would rather ask by voice than type.

Shows while she talks

When she reaches a product with its own page she opens it, and she holds up your pictures when a visitor asks to see the device.

One person per department

Lisa opens the chat, then sales, service or customer care take over with their own face, name and voice.

A busy evening

Session limits keep one visitor from holding her for hours; past his limit he gets the face loop or the text chat.

Questions & answers

AI Avatar for MedTech: questions & answers

Can an AI avatar answer questions on a medical device website?

Yes, from your own knowledge only. The visitor taps her picture and talks, or types, and she answers from your pages and documents in the visitor's language. If the answer is not in your pages, she says so and passes the question to your team.

Will visitors take the avatar for clinical staff?

She speaks as your company's assistant and answers only from your approved pages. Clinical questions, such as which device suits a patient, go to the people your rules name rather than being answered by her.

Can the avatar be left off some pages?

Yes. Your webmaster adds data-avatar off to the widget line on a page, and that page keeps the chat without the face, for example on pages that must stay plain.

Which languages does the avatar speak?

The visitor's. Every voice speaks every language, so the same face answers a clinic in Spanish and a dealer in German, from the same approved pages and with the same voice.

Does the avatar need AI Webchat?

Yes. AI Avatar works on top of AI Webchat and gives the chat on your site a face; the same names, voices and faces then speak on the phone, in AI demos and in the mail signature.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for MedTech ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.