Zanus AI for Software & SaaS. Every evaluator answered. Every renewal on time.
Front OfficeEvaluators, customer admins and end users answered from your published docs: which integrations you support, why an import failed, how to reset two-factor; discovery calls booked by segment; support tickets filed complete with account and steps.
Back OfficeOrder forms, MSAs and renewal dates tracked per account; security questionnaires drafted from your approved answers; release notes, runbooks and the support knowledge base kept current and found in seconds.
Zanus AI Front Office
Front Office for Software & SaaS With your evaluators, admins and partners
Who reaches youEvaluators comparing plans, integrations and API limitsCustomer admins resetting two-factor or adding seatsEnd users whose import failed or whose sync stoppedPartners and resellers registering a dealAn MSP's client companies calling the service deskProcurement and security reviewers with questionnaires
Answers & books
AI PhoneThe locked-out admin reaches an answer at 7 AM.AI BookingDiscovery, technical and onboarding calls booked by segment.AI ChatThe pricing page answers back, any hour.AI E-mailSales and support inboxes answered from your docs.AI Web FormsDemo requests answered in seconds, not three business days.AI AvatarA presenter on your pricing page that answers questions.Sells
AI CRMThe account record writes itself from every conversation.AI QuotingSeat and tier proposals from your price list.AI Follow-upTrials, demos and proposals followed up until decided.AI MarketingRelease notes and webinars sent to the right accounts.AI Auto-CallRenewal notices and onboarding calls placed by the AI.AI DemoThe product demo delivered minutes after the request.AI Live MeetingsYour solutions engineer presents live from the website.AI MeetingsDiscovery and onboarding calls with notes on the record.AI Partner PortalReseller and MSP partner applications researched before approval.Zanus AI Back Office
Back Office for Software & SaaS Inside your software company
Create unlimited AI automations just by talking to the AI. Order forms, MSAs and renewal dates tracked per account; security questionnaires drafted from your approved answers; release notes, runbooks and the support knowledge base kept current and found in seconds.
Automates
AI AutomationsSay it once: each signed order form starts onboarding, with owners and dates.AI TasksRelease notes, API changelogs and help articles drafted in your format.AI ApprovalsNothing goes to a customer or a security reviewer without your OK.AI DashboardToday’s renewals, escalations and open questionnaires on the first screen.Knows your company
AI AssistantAnswers support engineers from your runbooks and docs, with the source.AI AnalysisReads an account’s ticket history and reports open issues and status.AI ArchiveEvery contract, design doc and recorded demo, found by meaning in seconds.AI VectorstoreEach customer’s tickets and files kept private and found by meaning.AI LibraryLearns your docs, security policies and each region’s privacy laws.AI TranscriptsSprint demos, customer calls and incident bridges transcribed and recapped.AI MailroomSigned order forms and vendor invoices filed on the right account.Runs your business
AI CustomersEvery account, its admins, seats and contract terms on one private record.AI CasesEach escalation or incident handled on its own logs and findings.AI ProjectsOnboarding and custom builds run as projects: tasks, owners, deadlines.AI DesignArchitecture diagrams, wireframes and UI mock-ups revised from your words.AI SuppliersCloud, tooling and contractor vendors at hand; licenses topped up on need.AI InventoryYour products, editions and add-ons, current and linked to your billing system.AI MarketingFeature news sent to the accounts that asked for it; renewal reminders on time.Your team
AI TeamworkSupport, success and engineering share each escalation; nothing gets lost.AI TrainingNew support engineers trained from your runbooks and product docs.AI IntegrationsAdds AI to the help desk, CRM and issue tracker you already use.AI Apps & RobotsRobots built for your release, billing and provisioning routines.Privacy & auditWho sees which customer’s data, and every action on record.Live Demos
See it working for your software company.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Software & SaaS: questions & answers
Can an AI answer pre-sales questions for a SaaS company?
Yes. It answers from your pricing page, docs, integrations directory and release notes: which plan includes SSO or audit logs, what the API rate limits are, where data is hosted as published. When a question has no published answer, it offers a discovery call instead of guessing.
Will the AI promise features, roadmap dates or discounts?
No. It does not invent features or integrations, commit to roadmap dates, state uptime or security facts beyond what you publish, or offer discounts outside your price rules. Roadmap questions get a call with your team, and contract or security questions go to a person with the thread.
What does the AI say to customers during an outage?
It repeats your published status wording and gives no estimate of its own. Each report is filed against the incident, a production incident or security report reaches your on-call engineer or security contact, and customers are told when you publish an update.
Can it handle support for an MSP's client companies?
Yes. It answers the 7 AM rush of password resets and is-email-down calls from your runbooks and status page, files a service-desk ticket per client with its priority, and transfers the outage your rules call urgent. Questions about remaining block hours go to your service manager unless you connect that data.
Can the Back Office answer security questionnaires?
Yes, as drafts for your approval. It fills each questionnaire from the answers your security team has already approved, marks every question it has no approved answer for, and nothing goes back to the reviewer until your owner signs off.
Can it keep renewal dates and contract terms in order?
Yes. It reads each order form and MSA, puts the renewal date, the notice period and the seat count on the account’s record, and tells the account owner before the notice window closes.
How do the Front Office and the Back Office work together for a SaaS company?
The Front Office answers the evaluator, qualifies the account and books the discovery call; the lead, the call transcript and the booking land on the account’s record in the Back Office, where the order form, the onboarding project and the renewal dates take over.
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Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.