Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Tickets for Staffing & Recruiting. A help desk for staffing agencies and their associates

AI Tickets is a help desk for staffing agencies: every associate's pay question, client's coverage request and candidate's follow-up from the phone, chat, e-mail or a form becomes a ticket with the whole conversation on it. The AI answers from your approved information when it is sure enough, and holds the rest for the right desk.

TRY AI TICKETS FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Tickets · Per department

Help desk for staffing agencies: who answers each department, the AI alone or a person, real Zanus AI screen

Per department

Each department has its own rule, so payroll can always wait for a person while candidate questions are answered by the AI.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Let payroll tickets wait for a person, always.”

Lisa“I'm setting the Payroll department to one person answers, so the AI never sends a reply there. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Staffing & Recruiting use it

An associate calls about a missing check stub; the ticket opens with the call transcript and goes to the payroll desk.

A client e-mails asking for two more workers on Friday; the ticket is marked High and handed to the account manager.

A candidate asks what to wear to the warehouse orientation; the AI answers from your knowledge and closes the ticket.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Opened from a phone call, a chat, an e-mail or a web form, with the whole conversation and the customer identified
Nights and weekends: the customer gets a number and a promise, your team gets the ticket in the morning
The AI answers from your knowledge when it is sure enough; otherwise it proposes the answer and a person sends it
Pending, manual review, responded and closed; priority, who holds it, Merge and internal notes for your team

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Tickets does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Web Forms AI Returns & Warranty

One list

A help desk for staffing agencies, fed by every channel

Associates

Pay-day questions, a lost badge, a site address: on the associate support desk, each request opens a ticket with the associate identified and the earlier tickets beside it.

Clients

A coverage request or a complaint about a worker who did not show lands on a ticket with the client company and its contact named.

One conversation, one ticket

An associate who asks again in the same call, chat or e-mail thread adds to the ticket already open, so no duplicate is made.

Learns from your team

After a person answers, the page asks whether the answer is for this person only or for the knowledge, and it is reviewed before it is learned.

Questions & answers

Help desk questions from staffing agencies

What does a help desk do for a staffing agency?

It keeps every request from associates, clients and candidates in one list, so none is lost between branches. AI Tickets opens a ticket from each call, chat, e-mail or form, identifies the person and answers from your knowledge when it is sure enough.

Can the AI answer associates' pay questions?

Only from the policies you approved, such as when pay day falls, and only in departments where you let it. Set the payroll desk so a person always answers, and the AI never sends a reply there.

What happens when the AI is not sure?

In the staffing agency help desk, the ticket waits in Manual review for a person, with nothing guessed. A question held often becomes a knowledge gap, so your team writes the answer once and the AI uses it the next time.

Do associates know when to expect an answer?

Yes. The AI tells them at the open, from the department's hours, and the confirmation e-mail says it too. When a ticket runs past that promise, the list flags it and the recruiter or coordinator holding it hears about it.

Can each branch see only its own tickets?

Yes. The ticketing system for staffing agencies filters by department, so each person sees only the tickets of their own departments, with the priority, the holder and internal notes the requester never sees.

Keep exploring