Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Staffing & Recruiting. Recruiters work a call queue from the browser.

AI Call Desk gives recruiters and coordinators a work queue and a phone in the browser that calls from your branch number. The queue says who to call and why: the candidate who asked about pay, the client waiting on a replacement, the applicant with an unconfirmed interview. Each call is transcribed onto the candidate's or client's record, and two lines the recruiter dictates afterward set the next step.

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Zanus AI · AI Call Desk · The work queue on the operators' desk
AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put associates whose assignment ends this week at the top of each recruiter's queue.”

Lisa“Done: associates whose assignment ends this week now top their recruiter's queue, with the client and end date shown.”

Any setting, in any module · applied only on your yes

How Staffing & Recruiting use it

1

On Monday morning, the recruiter's queue lists five associates whose assignments end Friday, each linked to their last conversation.

2

A coordinator calls a no-show associate from the browser; the branch number shows, and the call is transcribed onto the record.

3

After an intake call, the account manager dictates 'start date moved to the 14th, confirm Thursday' and the task is scheduled.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Work queue: who to call, why, from which conversation, prepared by Front Office
  • Phone in the browser, calling from your company number
  • The call transcribed into the customer's story as it happens
  • Two dictated lines after the call → the next step proposed and scheduled
  • AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Questions & answers

AI Call Desk for Staffing & Recruiting: questions & answers

Can recruiters call candidates from the browser with the branch number?

Yes. AI Call Desk puts a phone in the browser that calls from your company number, so candidates see the agency calling, not a recruiter's personal cell. The call is transcribed into the record as it happens.

How does the queue decide who each recruiter calls?

Front Office prepares it from conversations: messages left for that recruiter, pay questions it routed, redeployment check-ins and replacement requests. Each item shows the reason and the conversation behind it.

Can we add live suggestions during recruiter calls?

Yes. AI Assist on calls runs on top of the Call Desk and puts suggestions from your knowledge on the recruiter's screen during the call, such as a client's site requirements or the timesheet policy.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Staffing & Recruiting ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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