Zanus AI for Home Services. Every call booked. Every work order closed.
Front OfficeHomeowners with no heat or a leak, tenants, property managers and realtors around a closing answered while every truck is out; arrival windows and estimate visits booked, and flat-rate work quoted from your price book.
Back OfficeWork orders, parts orders and manufacturer warranty claims filed on the home and the equipment; technician schedules, permits and maintenance agreements on the calendar; inspection reports written from field photos.
Zanus AI Front Office
Front Office for Home Services With your homeowners and property managers
Who reaches youHomeowners with no heat, no cooling, a leak or a pest problemTenants who report the problem and landlords who pay the invoiceProperty managers, HOA boards and small-building facility managersBuilders, general contractors and realtors around a closingInsurers and adjusters on storm and water-damage jobsLeads from the ad platforms and lead sites you pay for
Answers & books
AI PhoneAnswered on the first ring while trucks are out.AI BookingThe right window, the right zone, the right skill.AI ChatYour website books the service call, not just a callback.AI E-mailThe office inbox answered between dispatches.AI Web FormsEstimate requests answered before the next company calls.AI AvatarA friendly face explains the visit before the doorbell.Sells
AI CRMThe customer, the home and every system on one record.AI QuotingFlat-rate estimates from your price book, payable by e-mail.AI Follow-upThe open proposal followed up until someone answers.AI MarketingTune-up season starts with one campaign, in every language.AI Auto-CallArrival windows and tune-ups confirmed by phone.AI DemoThe replacement explained the evening the homeowner asks.AI Live MeetingsYour technician guides the homeowner live from your website.AI Partner PortalRealtors and inspectors refer, and every job is credited.Zanus AI Back Office
Back Office for Home Services Inside your shop and your trucks
Create unlimited AI automations just by talking to the AI. Work orders, parts orders and manufacturer warranty claims filed on the home and the equipment; technician schedules, permits and maintenance agreements on the calendar; inspection reports written from field photos.
Automates
AI AutomationsSay it once: every finished job gets its invoice, photos and review request.AI TasksGood-better-best proposals and inspection reports drafted in your format.AI ApprovalsNothing goes to a homeowner or a landlord without your OK.AI DashboardToday’s board, unassigned calls and parts on hold on the first screen.Knows your company
AI AssistantTechs get the procedure and the part number from your manuals, source shown.AI AnalysisReads a home’s service history and reports what is aging and what is due.AI ArchiveNameplate photos, startup sheets and site videos understood and found by meaning.AI VectorstoreEach customer’s home, photos and invoices kept private and searchable.AI LibraryLearns your price book, install standards and local code references.AI TranscriptsTech voice notes and walkthrough videos transcribed and recapped on the job.AI MailroomEvery e-mailed invoice, warranty approval and permit filed on the right job.Runs your business
AI CustomersOwners, tenants and who pays the bill, kept straight on one private record.AI CasesEach damage complaint or insurance job handled on its own facts and photos.AI ProjectsReplacements and remodels as projects: permit, install, inspection, closeout.AI DesignDuct layouts and system sketches revised from your words, exported as DXF.AI SuppliersSupply houses on file; van stock and filters re-ordered when they run low.AI InventoryYour services, equipment lines and maintenance agreements, always current.AI MarketingTune-up reminders and filter-change notices sent to the right homes.Your team
AI TeamworkDispatcher, lead tech and helpers work one job, and the AI knows it all.AI TrainingNew techs and CSRs trained from your procedures and your price book.AI IntegrationsAdds AI to the field-service software and the accounting system you keep.AI Apps & RobotsRobots built for your shop’s own routines, from dispatch to invoicing.Privacy & auditWho sees which home, gate code and invoice, and every action on record.Live Demos
See it working for your shop.
Tell us what you want to see. We build an interactive AI demo for your company from your website, and the link and the documentation arrive in your inbox in about 2 minutes.
Questions & answers
Zanus AI for Home Services: questions & answers
Can an AI answering service book HVAC and plumbing service calls?
Yes. AI Phone books the service call into a real arrival window from your calendar while the homeowner is on the line, checks the address against your service area and asks which system and how urgent. The confirmation goes out by text or e-mail.
What does the AI do with a gas smell or a flooding call?
It reads your approved safety wording word for word, such as leave the house and call the utility or 911, then transfers to your on-call technician. It never judges whether a furnace, a panel or a gas line is safe.
Will the AI quote prices to homeowners?
Only from your price book. Flat-rate repairs, tune-ups, drain clearing, quarterly treatments and your trip or diagnostic fee, if you allow it, are recited as written; anything that depends on the house, like a replacement or a panel upgrade, becomes a booked estimate visit.
How many home service calls come in after hours?
Roughly a third or more of inbound calls arrive outside office hours, and they are the highest-intent ones: no heat, no water, an alarm going off. The AI answers them on the first ring and books or escalates each one by your rules.
Can the Back Office file manufacturer warranty claims?
Yes. It reads the model and serial from the nameplate photo, matches the install date and the part used, fills in the claim in your format for your approval and tracks it until the credit arrives.
Can it write the inspection report from the tech’s photos?
Yes. The tech takes the photos and a voice note; the Back Office writes the report in your format with the findings the tech noted and the matching repairs from your price book, and the tech or the office approves it before the homeowner sees it.
How do the Front Office and the Back Office work together for a home service company?
The Front Office answers the no-heat call, qualifies the job and books the arrival window; the lead, the call transcript and the booking land on the customer’s record in the Back Office, where the work order, the parts and the tech’s schedule take over until the job is closed.
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Or call +1 (954) 736-3939 — the AI answers.