Industries›Professional Services

Zanus AI for Accounting & Tax Firms. Every client answered. Every deadline kept.

Front OfficeClients asking what to bring, where to upload and whether the return is ready to sign, answered by phone, chat and e-mail; signings and drop-offs booked, missing K-1s chased and every tax question sent to the preparer.

Back OfficeEngagement letters, organizers, W-2s, 1099s and K-1s filed on the right client and year; extension and filing deadlines, notice response dates and month-end close checklists on the calendar, with an owner.

Accounting, Tax & Audit
Front Office · with your clients and their bookkeepersBack Office · inside your firm

Zanus AI Front Office

Front Office for Accounting & Tax Firms With your clients and their bookkeepers

Who reaches youIndividual tax clients asking what to bring and whether the return is doneBusiness owners and their bookkeepers with payroll, sales-tax and year-end requestsProspective clients after a new business, a marriage, an inheritance or a noticeEmployees of payroll clients asking where their W-2 isBanks and lenders asking for financials or a comfort letterAttorneys, financial advisors and real-estate agents referring clients

Zanus AI Back Office

Back Office for Accounting & Tax Firms Inside your firm

Create unlimited AI automations just by talking to the AI. Engagement letters, organizers, W-2s, 1099s and K-1s filed on the right client and year; extension and filing deadlines, notice response dates and month-end close checklists on the calendar, with an owner.

RFQRFQ for Accounting & Tax FirmsPrinters, couriers, shredding services, IT providers and outsourced preparers: send one request, get quotes back in any format and read one comparison, line by line.See RFQ ›

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Questions & answers

Zanus AI for Accounting & Tax Firms: questions & answers

Can an AI receptionist answer calls for a CPA firm during tax season?

Yes. AI Phone answers every line from the first ring, through the late-January rush, the April deadline and the October extension week, in 40 languages. It answers from the information your firm approves, books signings and drop-offs, and transfers anything about a specific return to the preparer with the context.

Does the AI give tax advice or tell clients what they owe?

No. It never says what is deductible, whether to file an extension, how to respond to a notice, how to classify a worker, or what a client owes or will get back. It also never reads a figure from a return, a payroll or a financial statement, even to the client who asks; those questions go to the preparer.

Can the AI tell a client whether their return is done?

Yes, from the statuses your firm chooses to expose, such as in preparation, in review, ready to sign or filed, after the caller is verified by your rules. It never checks, predicts or estimates a refund; it points to your approved instructions and, if you wish, takes a message for the preparer.

What happens when a client calls about a letter from the tax authority?

It is filed as a client request and routed to the preparer the same day, with the transcript attached. The AI reads your approved text on what to do when a letter arrives, word for word, and adds nothing, so the response stays with your professionals.

Can the Back Office keep track of extension and filing deadlines?

Yes. It reads each client’s entities and filing types, puts every extension, return, estimated-payment and notice-response date on the calendar with an owner, and tells the preparer before a date is missed. Tax positions and filings stay with your professionals.

Can it read the documents clients upload and tell us what is missing?

Yes. It reads each W-2, 1099, K-1 and statement as it arrives, files it on the right client and year, compares it with last year’s file and lists what is still missing for the preparer. How anything is reported stays your preparer’s call.

How do the Front Office and the Back Office work together for an accounting firm?

The Front Office answers the new client, qualifies the need and books the consultation; the lead, the call transcript and the booking land on the client’s record in the Back Office, where the engagement letter, the document checklist and the filing dates take over.

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