ZANUS FRONT OFFICE FOR ENERGY SERVICES — DISPATCH DESK TRAINING
Dispatch and office staff trained on your rules — productive in days.
The same knowledge base that answers customers trains your team: how the posted price is quoted, which zones get same-day, what to say when someone smells gas, how a credit application is filed, what an operator’s vendor portal needs, where the rental yard keeps the paperwork. New dispatchers and salesmen practice real conversations with the AI before their first cold night, and a team assistant answers staff questions all day — including internal pages customers never see.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Training menu: your training library — built from your knowledge tree.
What it does
Role-play the hard calls — the run-out at 9 PM, the operator demanding a truck now, the disputed ticket — the AI playing the customer.
Internal price rules, credit-hold procedures, who is on call, which yard serves which zone — answered on the driver’s phone, never on public channels.
Change the posted price, a cutoff or a safety script once; the phone, the chat and the training answer the new way the same day.
Inside Team Training — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Training and operations share one truth
When you update a price or a policy, the phone AI, the chat, the email AI and the training update together. No stale binders.
- Onboard new hires with AI
- Practice conversations before real customers
- Inside a solution — see pricing
Team Assistant: every employee gets a private AI
Each team member receives a personal link by email and gets their own private staff chat — on any device, no dashboard login. It answers from YOUR knowledge base, including staff-only pages the public channels can never surface.
- Personal links, sent and revoked from the dashboard — revoking locks out instantly
- INTERNAL-marked pages: answered here, never on website chat, voice or phone
- Every conversation saved with the TEAM badge and the member’s email
- The tutor and the whisperer are the same brain — one knowledge, everywhere
On the floor, in the truck, at the counter
The Team Assistant page opens on the employee’s own phone — internal procedures, staff pricing and escalation rules answered mid-shift, without a dashboard login or an IT rollout.
- Works on any device — personal link, no install
- Personal links for every team member
- Same claim guard: grounded answers only
Available on its own — or inside a solution
Questions, answered
Does this train drivers and field crews?
It trains anyone on the knowledge you load — dispatch, office, sales, and internal procedures for drivers and crews if you choose. Regulatory and safety certification content is yours to add and yours to certify; the AI only teaches what you approve.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own operation. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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