Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Assist on calls for Oil, Gas & Energy Services. The rate card on screen while your dispatcher talks.

AI Assist on calls follows the conversation while your dispatcher, salesman or billing clerk is on the phone and shows suggestions from your knowledge on their screen: the delivery cutoff for that zone, today's posted price, the day rate for a frac tank, the documents a new account needs. It never speaks to the customer; your dispatcher stays the voice on the line.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Assist on calls · AI ASSIST: the right answer on screen while your person talks

AI Assist on calls — AI ASSIST: the right answer on screen while your person talks, real Zanus AI screen

You talk. Lisa sets it up.

You“When a caller mentions a smell, a leak or a spill, show the emergency script first.”

Lisa“Done: any mention of a smell, a leak or a spill now puts your emergency script at the top of the dispatcher's screen.”

Any setting, in any module · applied only on your yes

How Oil, Gas & Energy Services use it

A new dispatcher fielding a will-call order sees your minimum volume and zone schedule appear as the customer asks.

While an operator asks about standby charges, the salesman sees the rate card line and the standby terms you approved.

A caller mentions a smell near the tank; the dispatcher's screen shows the approved emergency script to read aloud.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Live suggestions from your knowledge during a call, on your operator's screen
Never speaks to the customer, your person stays the voice

Add it to AI Call Desk or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Assist on calls does, for every business ›

Works withAI Call Desk AI Phone AI Tickets AI Quoting AI Booking

Questions & answers

AI Assist on calls for Oil, Gas & Energy Services: questions & answers

Can AI feed answers to dispatchers during live calls?

Yes, on screen rather than in the ear. While your dispatcher talks, suggestions from your approved knowledge appear on their screen, such as the zone schedule or the posted price, and the dispatcher decides what to say.

Does AI Assist ever talk to the customer?

No. It never speaks on the call, so your dispatcher remains the voice the customer knows. It only suggests answers from the knowledge you loaded, which helps a first-winter hire answer like a veteran.

What does AI Assist need to run for a dispatch desk?

It works on top of AI Call Desk, the browser phone your dispatchers use. Once both are on, suggestions appear during every call taken or placed from the dispatch desk.

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