Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Meetings for Health Payers. Virtual open-enrollment sessions with notes and follow-ups.

AI Meetings runs the video sessions a health plan books through its Front Office: an employer's virtual open-enrollment meeting, a broker's renewal review, a provider office's orientation to your claim rules. Up to eight people join, plan documents are shared, and the transcript and summary land on the group's record. Regulated mode runs without recording when your policy requires it.

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Zanus AI · AI Meetings · The Online meetings page
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You talk. Lisa sets it up.

You“Run member counseling sessions without recording; record broker and employer meetings with a summary.”

Lisa“Done: member counseling sessions run in regulated mode without recording; broker and employer meetings keep a transcript and summary on the record.”

Any setting, in any module · applied only on your yes

How Health Payers use it

1

A remote employer group joins a virtual open-enrollment session; the account executive shares the plan comparison and the summary lands on the group record.

2

A broker renewal review with three agency staff produces a summary listing the plan changes the broker asked to have priced.

3

A member's enrollment counseling session runs in regulated mode, with no recording, because your policy requires it for member conversations.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Meetings booked by Front Office, up to 8 people
  • Files shared; transcript and summary on the record
  • Regulated mode: no recording, when your sector requires it

Add it to any contact channel — AI Phone, AI Chat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Meetings does, for every business ›

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Questions & answers

AI Meetings for Health Payers: questions & answers

Can we hold virtual open-enrollment meetings for employer groups?

Yes. The meeting is booked by the Front Office, up to eight people join by video, and your plan documents are shared during the session. The transcript and summary go on the employer group's record.

Can sensitive member conversations run without recording?

Yes. Enrollment counseling with an individual member can run in regulated mode, which keeps no recording. You decide which meeting types use it, and broker or employer sessions can keep their transcript.

What happens after a broker renewal meeting?

The summary lands on the broker's and the group's record with the follow-ups mentioned in the meeting. The account executive sees them next to the group's open quotes and renewal date.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Health Payers ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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