Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Booking for Health Payers. Enrollment appointment scheduling for health plans, during the call

AI Booking is enrollment appointment scheduling for health plans that books advisor calls, member callbacks and employer sessions on the phone, in the chat and from your forms, into your teams' free times. The caller is verified before anything enters the book, and the confirmation and the reminder go out by themselves.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Booking · Advisors

Enrollment appointment scheduling for health plans: each advisor with their own agenda and services, real Zanus AI screen

Advisors

When members may choose, the AI asks who they would like to speak with; each advisor signs in to their own day, and a day away blocks only them.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Advisor calls are thirty minutes; employer sessions ninety minutes, Monday to Thursday only.”

Lisa“Advisor calls take thirty minutes, and employer sessions take ninety minutes, Monday to Thursday only. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Health Payers use it

A shopper comparing next year's plans books a Tuesday call with an enrollment advisor before hanging up.

A member who cannot wait on hold for appeals picks a Thursday callback, and the confirmation arrives by text from your number.

An HR manager books two on-site benefits sessions with the account manager, with the travel time to the employer kept.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Booking inside the phone call, the chat, the e-mail and the form, plus a booking page
By service and location: the AI offers the menu, then only the free slots of your live calendar
Google / Outlook calendar connect; availability rules; buffers
Confirmation and calendar invite e-mailed automatically; reminders; reschedule by reply
Field visits with travel time; several providers with their own calendars

Add it to any contact channel — AI Phone, AI Webchat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Booking does, for every business ›

Works withAI Phone AI Webchat AI E-mail AI Web Forms Lisa, your AI assistant

What gets booked

Member callback scheduling and open enrollment meeting booking

Advisor calls

A shopper or a member picks a free time with an enrollment advisor; benefits counseling appointments keep what they said on the call with the booking.

Member callbacks

A member who would rather not hold chooses a time with the team that owns the request: claims questions, appeals or enrollment.

Employer sessions

An HR manager books the open enrollment session for employees, on site or by video, from the account manager's real free times.

Requests your team approves

A service marked subject to approval arrives as a request; the member hears the time is requested until a person confirms it.

Set-up

Broker appointment scheduling for health plans in 2 minutes

Name the services

Tell Lisa what members and brokers can book, an advisor call, a callback, an employer session or a broker review, and how long each lasts.

Add the people

Each advisor and account manager gets the services they handle, their working hours and their days away.

Connect the calendars

Connect the calendars your teams already use, so an hour taken by a meeting is never offered to a caller.

A free week of bookings

Run the book for 7 days with no credit card and read every booking, confirmation and re-book it made for your plan.

Questions & answers

AI Booking for Health Payers: questions & answers

Can an AI book enrollment appointments for a health plan?

Yes. AI Booking offers only the free times of the advisor or team that handles the request and books it while the caller is still on the line or in the chat. Each booking lands in one book with the channel it came from.

How is a member verified before a callback is booked?

By the caller's number, a code sent by text or a verified e-mail, the method you choose for each service. A booking still waiting for its code holds its place for the minutes the service sets, so two members never take the same slot.

Can each enrollment advisor keep their own calendar?

Yes. Each advisor or account manager is a provider with their own services and hours, connects the work calendar they already use and sees only their own agenda. Busy times are read every five minutes and never offered to a member.

What happens when a member misses an advisor call?

After the grace period the booking is marked no-show and one polite message invites the member to book again. A member who missed twice in a year is asked to confirm the next booking first.

Can employer sessions happen at the employer's office?

Yes. A service held at the customer's address asks where the session is first, keeps the area you serve and the travel time between visits, and turns an address outside that area into a callback.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Health Payers ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.