Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Follow-up for Health Payers. Missing census fields and unsigned forms chased until complete.

AI Follow-up runs the sequences a health plan loses track of: the census still missing two columns, the enrollment form without a signature, the renewal proposal nobody opened, the prospective member who asked about plans and went quiet. Each step is in the recipient's language, consent rules apply, and any reply stops the sequence and alerts the owner.

TRY AI FOLLOW-UP FREENo credit card · Ready in 2 minutes

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Follow-up · Funnel presets and the AI direction scripts
AI Follow-up — Funnel presets and the AI direction scripts, real Zanus AI screen

You talk. Lisa sets it up.

You“Chase missing census fields every two days for a week, then alert group sales.”

Lisa“Done: missing census fields are requested every two days for a week; after that, group sales gets an alert with the file attached.”

Any setting, in any module · applied only on your yes

How Health Payers use it

1

A broker's census lacks dependent dates of birth; three reminders over a week ask for them, and the reply alerts group sales.

2

A prospective member who requested plan information in November gets a reminder before the enrollment deadline and books an advisor call.

3

An employer's new-hire enrollment form arrives unsigned; the HR administrator gets two polite reminders before the effective date.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Sequences after a lead, a demo, a quote, a booking, by stage
  • Presets suggested from your knowledge; the AI writes and tunes the steps with you
  • A reply stops the sequence and alerts the owner; consent rules respected
  • Templates in the customer's language; every touch on the customer's record
  • Deliverability report: bounces, complaints, engagement

Add it to any contact channel — AI Phone, AI Chat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Follow-up does, for every business ›

Works withAI MarketingAI Auto-CallAI DemoAI QuotingAI Booking

Questions & answers

AI Follow-up for Health Payers: questions & answers

Can an AI follow up with brokers on missing census data?

Yes. A sequence starts when a quote file is incomplete and asks for the missing fields on your schedule. The broker's reply stops it at once and alerts the account executive, so nobody is chased after answering.

Does enrollment follow-up respect member opt-outs?

Yes. A member who opts out of an enrollment or renewal sequence hears nothing more from it, and the opt-out is written on the member's record. Brokers and HR administrators can leave their own sequences the same way.

Can follow-up sequences mention a member's claims or health?

No. Sequences carry your approved wording about forms, deadlines and meetings only. Anything about a determination, an appeal or a member's health is handled by a person on your team.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Health Payers ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

TRY IT FREE NOWNo credit card · Ready in 2 minutes

Or call +1 (954) 736-3939 — the AI answers.