ZANUS FRONT OFFICE FOR TRAINING CENTERS — LEARNER REQUESTS

Learner requests that file themselves — evenings and weekends included.

A make-up request at 9 PM, a certificate of completion for an employer, an invoice for a company’s accounting, a parent moving her son to the Thursday group, a learner pausing for a month, a complaint about a cancelled lesson: the AI identifies the learner, files the request with everything it needs, routes it to the right person — instructor, bookkeeper, campus lead, director — and keeps the learner informed until it is closed.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Tickets menu: tickets and RMAs attached to the full contact history.

What it does

Filed complete, first time

Learner, program, instructor, dates, what exactly is asked — captured in the conversation, no callback to ask again.

Routed by your rules

Make-ups to the instructor’s queue, certificates and invoices to the office, refunds and complaints to the director — with the transcript.

Status updates sent

The learner hears when the certificate was issued or the make-up was scheduled — automatically, in their language.

Inside Tickets & RMA — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own training center7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Off-hours is where you win

A learner with a broken product at 9 PM gets an answer, a ticket and instructions — not voicemail. That learner stays.

24/7 in up to 40 languages
Status updates sent automatically
Inside a solution — see pricing

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Does the AI approve refunds or issue certificates?

Never. It files, routes and informs. Refunds, pauses outside policy and certificates are a person’s decision; the AI makes sure the request arrives complete and the learner is not left wondering.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own training center. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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