Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for K-12 Schools. The office works one callback list, from any browser.

AI Call Desk gives your office manager, registrar and district call center a work queue prepared by the Front Office: who to call back, why, from which conversation. A phone in the browser calls from the school number, each call is transcribed onto the family record, and two lines dictated after the call set the follow-up.

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Zanus AI · AI Call Desk · The work queue on the operators' desk
AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put registration callbacks first in the August queue for the district call center.”

Lisa“Done: registration callbacks now lead the district call center's queue through August, each with the family's conversation attached.”

Any setting, in any module · applied only on your yes

How K-12 Schools use it

1

During the August wave, the district call center works a queue of families who asked for a registration callback.

2

The registrar calls a parent from the school number on her laptop while working from the enrollment center.

3

After a call, the office manager dictates 'send bus form, follow up Friday'; the task and reminder are set.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Work queue: who to call, why, from which conversation, prepared by Front Office
  • Phone in the browser, calling from your company number
  • The call transcribed into the customer's story as it happens
  • Two dictated lines after the call → the next step proposed and scheduled
  • AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Questions & answers

AI Call Desk for K-12 Schools: questions & answers

Can school staff make calls from a browser with the school number?

Yes. AI Call Desk puts a phone in the browser that calls from your school or district number, so a registrar at the enrollment center calls as the school. Each call is transcribed onto the family record.

What is in the school office callback queue?

The calls the Front Office prepared, each with who, why and the conversation: families waiting for a registration callback, messages for the counselor, hang-ups from the morning rush. Staff work the list instead of replaying voicemail.

Does the call desk help a district call center in August?

Yes. Extra staff log in from any browser, take transferred calls with the reason announced and work the same queue, so the August registration wave is shared across people without new phones.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for K-12 Schools ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

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