Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Assist on calls for K-12 Schools. Answers on the clerk's screen while the parent talks.

AI Assist on calls shows your office staff suggested answers from approved knowledge during a live call: the bell schedule, the documents registration needs, the bus route for a street, the volunteer background-check steps. It never speaks to the parent, and suggestions come from your approved knowledge, not the student record; the clerk stays the voice and decides what to say.

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Zanus AI · AI Assist on calls · AI ASSIST: the right answer on screen while your person talks

AI Assist on calls — AI ASSIST: the right answer on screen while your person talks, real Zanus AI screen

You talk. Lisa sets it up.

You“Show bell schedules and registration document lists to office staff during calls.”

Lisa“Done: office staff now see bell schedules and registration document lists as suggestions during calls, drawn from your approved knowledge.”

Any setting, in any module · applied only on your yes

How K-12 Schools use it

A substitute office clerk is asked when early dismissal starts and sees the half-day bell schedule on screen.

A parent asks what proof of residency is accepted; the registrar reads the approved document list from the panel.

During the August wave, a temporary call-center hire sees the bus stops for the caller's street as the parent asks.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Live suggestions from your knowledge during a call, on your operator's screen
Never speaks to the customer, your person stays the voice

Add it to AI Call Desk or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Assist on calls does, for every business ›

Works withAI Call Desk AI Phone AI Tickets AI Quoting AI Booking

Questions & answers

AI Assist on calls for K-12 Schools: questions & answers

What does AI Assist do for school office staff on calls?

It shows suggested answers from your approved knowledge while the call runs, such as bell times, registration documents or bus routes. It never speaks to the parent; your staff member stays the voice.

Can AI Assist show information about a student?

No. Suggestions come from your approved knowledge, like the calendar, policies and published routes, not from the student record. Questions about a named student still follow your rules and go to the right person.

Is AI Assist useful for substitute and temporary office staff?

Yes. A substitute clerk or an August call-center hire sees the approved answer on screen while the parent talks, so they answer consistently without knowing every policy yet. It runs on top of AI Call Desk.

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