ZANUS FRONT OFFICE FOR GROCERY & DRUG — ASSOCIATE TRAINING
Associates trained on your procedures — productive in days.
The same knowledge base that answers shoppers trains your team: refund and substitution policy, what to say about a recall, when a pharmacy question must go to the pharmacist, holiday hours, receiving hours, where things are. New associates on the desk and new pharmacy technicians practice real conversations with the AI before their first shift, and a team assistant on their own phone answers mid-shift — including internal pages shoppers never see.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Training menu: your training library — built from your knowledge tree.
What it does
Role-play the hard ones — the angry missing-item call, the foreign-object report, the caller who wants dosing advice — with the AI playing the shopper.
Escalation paths, department contacts, age-restricted sales rules, what to do when a recall lands — answered on the associate’s own phone, never on public channels.
Change the holiday hours or the substitution policy once; phone, chat, email and training answer the new way the same day, at every store.
Inside Team Training — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Training and operations share one truth
When you update a price or a policy, the phone AI, the chat, the email AI and the training update together. No stale binders.
- Onboard new hires with AI
- Practice conversations before real shoppers
- Inside a solution — see pricing
Team Assistant: every employee gets a private AI
Each team member receives a personal link by email and gets their own private staff chat — on any device, no dashboard login. It answers from YOUR knowledge base, including staff-only pages the public channels can never surface.
- Personal links, sent and revoked from the dashboard — revoking locks out instantly
- INTERNAL-marked pages: answered here, never on website chat, voice or phone
- Every conversation saved with the TEAM badge and the member’s email
- The tutor and the whisperer are the same brain — one knowledge, everywhere
On the floor, in the truck, at the counter
The Team Assistant page opens on the employee’s own phone — internal procedures, staff pricing and escalation rules answered mid-shift, without a dashboard login or an IT rollout.
- Works on any device — personal link, no install
- Personal links for every team member
- Same claim guard: grounded answers only
Available on its own — or inside a solution
Questions, answered
Does this train pharmacists?
It trains anyone on the knowledge you load — shopper-service associates, pickers, pharmacy technicians on front-counter procedures and escalation. Clinical training content is yours to add if you choose; the AI only teaches what you approve.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own store. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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