ZANUS FRONT OFFICE FOR GROCERY & DRUG — AI CHAT & VOICE

Website chat that settles the order question — not a deflection bot.

Shoppers ask the website what they would ask the desk: do you have it, do you deliver to my ZIP, where is my order, can I move my pickup to 6, is the pharmacy open Sunday. The AI answers from the information and data your store exposes, in text or real voice, in 40 languages — and books the pickup window right there. Anything for the pharmacist is handed to a person when your rules say so.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Chat — every website conversation, live and past

The real Chat menu: every conversation lands in the same dashboard as calls and emails.

What it does

Answers what shoppers actually ask

Hours, locations, services, stock and aisle, delivery areas and minimums, substitution policy, loyalty balance — from your pages, policies and the data you expose only.

Settles the order in the conversation

Order found, pickup window moved, missing item filed as a case with the refund rule applied, confirmation sent. No “call the store to fix it”.

Grounded answers only

The claim guard blocks any statement without a source. No guessing about stock, prices, recalls or medications — those go to a person.

Inside AI Chat — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own store7 days · no credit card · nothing to install. Give it your website and it is yours to test.

It closes, then hands over clean

The chat gives product answers, runs the demo, builds the quote and books the meeting. Your staff only handles the "needs human" queue.

Full funnel in the chat window
Instant handover with full transcript
Auto dark / light theme, your branding

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Can the chat see a shopper’s purchase or pharmacy history?

Only the fields you expose — for example order status, pickup time and loyalty balance after the identity check you define. It never sees the dispensing record; pharmacy questions beyond hours, services and authorized status go to the pharmacist.

How does it handle a food-safety complaint in chat?

Your rules: it takes the product, lot and store details, files an urgent case and hands the conversation to the on-duty manager or your food-safety contact. If a recall applies, it reads your published recall notice word for word and adds nothing.

Try it free on your own store. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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