AI Team Training for Consumer Brands. Consumer care agent training, taught in Lisa's voice
AI Team Training turns your procedures into consumer care agent training: you explain a job once, by talking or typing, and Lisa teaches it to every new hire by voice and on screen, chapter by chapter. The hire asks at any moment, ends with a spoken test, and you see who played it and the signed attestation.
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7 days free · per company, never per seat · nothing to install
Tell me
Press Tell me and explain how the job is done; she turns your words into a lesson, with a picture, a page or a video beside it.
Easy setupSet up everything just by talking to Lisa AISee how ›You“Invite every new user to the safety-report book.”
Lisa“Every new dashboard user is now invited to the safety-report book by themselves. Apply?”
You talk. Lisa sets it up. Applied only on your yes.
How Consumer Brands use it
For seasonal agent onboarding in the holiday rush, new hires play the returns and gifting book on their phones the night before their first shift.
When a recipe changes, you edit the allergen chapter once and invite the care team to play the new version.
The care lead opens Who played and sees which temp stopped before the test on the safety-report procedure.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Courses generated from your own material
- Quizzes and progress per person; transcripts and results exportable
- Updated when your knowledge changes
Available on its own or inside a solution · See pricing › · Per company, never per seat.
The books
Product knowledge training for care agents, chapter by chapter
Explain it once
Write the book in chapters and sections, by typing or by talking to the assistant in the drawer, and it changes only after your yes.
Show while she teaches
Each section can carry a picture, a web page, a video or a File Cabinet document, such as the exploded view from your manual.
Review my book
Review my book reads the book back and names what is thin before a new agent hears it, so the weak section is fixed first.
New users, invited by themselves
Choose the books every newcomer gets in the training settings, and each new dashboard user is invited to them automatically.
Set-up
Set up consumer care agent training in 2 minutes
Start a book
Open Training under Team, name the book and add its chapters in the order of the job, from greeting to safety report.
Explain each section
Type each section or say it to the assistant, and give it a picture, a web page, a video or a document.
Review and keep the test
Press Review my book to see the thin parts, and keep the test questions it proposes from every chapter as you save.
Invite, then follow
Invite sends the seven-day link with reminders, and Who played shows each new agent's progress, test and attestation.
Questions & answers
AI Team Training for Consumer Brands: questions & answers
How can a brand train consumer care agents faster?
Explain each procedure once as a book of chapters, and Lisa teaches it by voice and on screen to every new hire, on a personal link that lasts seven days, on any device, with no dashboard login.
What happens when a product or a policy changes?
In SOP training for consumer care, change the chapter once, save the book and invite the agents it concerns. Every saved book keeps its versions, and the register says which version each agent played, so the old rule is never confused with the new one.
Can trainees ask questions during a lesson?
Yes. A trainee interrupts, asks, or says repeat or later. Answers come from the book first, then from your internal knowledge, and a question neither answers is noted for the trainer under Questions.
How is a new agent tested?
When the last chapter ends, Lisa puts the test questions aloud in the same conversation and checks each reply against the answers you wrote. The score goes onto the attestation PDF, together with the chapters the agent heard.
Can we export training records?
Yes. Export CSV on the Results tab asks your password once, then downloads the training records for care teams, and Attestations PDF brings every signed attestation in one file.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Consumer Brands ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.