ZANUS FRONT OFFICE FOR CONSUMER GOODS — CONSUMER CARE TRAINING
Consumer care trained on your catalog and brand voice — productive in days.
The same knowledge base that answers shoppers trains your team: the catalog and every model, what to say and not say about ingredients and allergens, warranty and return rules, the approved safety statement, the brand voice, territory rules for the trade desk. New hires practice real consumer and buyer conversations with the AI before their first live shift, and a team assistant answers staff questions all shift — including internal pages shoppers never see.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Training menu: your training library — built from your knowledge tree.
What it does
Role-play the hard calls — the broken appliance, the shopper reporting a reaction, the buyer pushing on terms — the AI plays the other side.
Internal price floors, exclusivity by territory, claim thresholds, who owns which account, the escalation path for a safety report — answered instantly, never surfaced publicly.
Change an ingredient statement or a return rule once; the phone, the chat, the email and the training answer the new way the same day.
Inside Team Training — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Training and operations share one truth
When you update a price or a policy, the phone AI, the chat, the email AI and the training update together. No stale binders.
- Onboard new hires with AI
- Practice conversations before real consumers
- Inside a solution — see pricing
Team Assistant: every employee gets a private AI
Each team member receives a personal link by email and gets their own private staff chat — on any device, no dashboard login. It answers from YOUR knowledge base, including staff-only pages the public channels can never surface.
- Personal links, sent and revoked from the dashboard — revoking locks out instantly
- INTERNAL-marked pages: answered here, never on website chat, voice or phone
- Every conversation saved with the TEAM badge and the member’s email
- The tutor and the whisperer are the same brain — one knowledge, everywhere
On the floor, in the truck, at the counter
The Team Assistant page opens on the employee’s own phone — internal procedures, staff pricing and escalation rules answered mid-shift, without a dashboard login or an IT rollout.
- Works on any device — personal link, no install
- Personal links for every team member
- Same claim guard: grounded answers only
Available on its own — or inside a solution
Questions, answered
Does this train retail partners’ store associates too?
It trains anyone on the knowledge you load — consumer care, inside sales, field reps, and store associates at retail partners if you choose to give them a link. The AI only teaches what you approve.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own brand. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
← Previous: Forecast · Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·