Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Call Desk for Consumer Brands. Consumer-care agents get a queue and a browser phone.

AI Call Desk gives your consumer-care and trade-desk staff a work queue and a phone in the browser that calls from the brand's number. The queue lists who to call back and why: the owner whose claim needs a photo, the buyer waiting on PO status. Each call is transcribed onto the record, and two dictated lines schedule the next step.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Call Desk · The work queue on the operators' desk

AI Call Desk — The work queue on the operators' desk, real Zanus AI screen

You talk. Lisa sets it up.

You“Put every claim missing a receipt into the callback queue for the consumer-care team.”

Lisa“Done: claims missing a receipt now go into the consumer-care callback queue, with the product and the date of the first contact.”

Any setting, in any module · applied only on your yes

How Consumer Brands use it

On Monday the queue lists every weekend safety report awaiting a callback from quality, each with its transcript.

A trade-desk agent calls a buyer about a late PO from the browser, and the call lands on the account record.

After a call, the agent dictates that the owner will send a receipt photo; the AI schedules a reminder for Thursday.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Work queue: who to call, why, from which conversation, prepared by Front Office
Phone in the browser, calling from your company number
The call transcribed into the customer's story as it happens
Two dictated lines after the call → the next step proposed and scheduled
AI Assist on calls available on top: live suggestions from your knowledge while your person talks

Add it to AI Phone or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Call Desk does, for every business ›

Works withAI Phone AI CRM AI Assist on calls AI Quoting AI Booking AI Follow-up

Questions & answers

AI Call Desk for Consumer Brands: questions & answers

Can our consumer care team call from the browser with the brand's number?

Yes. AI Call Desk adds a phone in the browser that calls from your consumer-care or trade number, and every call is transcribed into the contact's story as it happens.

What goes into the callback queue?

The people your team should call and why, prepared by Front Office from calls, chats, forms and claims. Each item links to the conversation it came from, so the agent starts informed.