AI Avatar for Consumer Brands. A talking face that helps shoppers choose
AI Avatar is an AI avatar for consumer brands: a face in your website chat, lips following her voice, that helps shoppers pick a size, a shade or a model by voice or text, in their language, from your approved knowledge. She hands care questions to your consumer care person, with that person's face and name.
TRY AI AVATAR FREENo credit card · Ready in 2 minutesReady to buy? See plans & pricing ›
7 days free · per company, never per seat · nothing to install
Face in the chat
Her face sits above the chat window, one tap on it starts a spoken conversation, and she opens by naming the product page the shopper has open.
Easy setupSet up everything just by talking to Lisa AISee how ›You“Give consumer care its own face and a calm woman's voice.”
Lisa“Consumer care now speaks with its own face and a calm woman's voice on the phone, the chat and the mail signature. Apply?”
You talk. Lisa sets it up. Applied only on your yes.
How Consumer Brands use it
A shopper asks which kettle suits a small kitchen; she opens the product page and shows the picture while she answers.
A visitor speaking Portuguese asks the multilingual product guide avatar about the cordless range and is answered in Portuguese, with the same face and voice.
A question about a broken handle hands the visitor to your care department's person, whose face and name appear in the chat.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- A talking avatar in the chat widget, same knowledge, same voice, same record
- Presents your pages and pictures while it talks
- The face of your company on the site, in 40 languages
Add it to AI Webchat or get it inside a solution · See pricing › · Per company, never per seat.
Everything AI Avatar does, for every business ›
Works withAI WebchatLisa, your AI assistant
On your pages
A talking avatar for product pages, by department
A face in the chat
Her face sits above the conversation, on her card in the corner or as the chat button itself, on the product and collection pages you choose.
Tap to talk
A shopper taps her picture and speaks, can cut in while she talks, and reads her words as captions in the full view.
Shows while she talks
When she talks about a product with its own page she opens it, and she holds up your pictures when the shopper asks to see the colour or the size.
One person per department
Lisa opens the chat and hands over to sales or consumer care: the face, the name and the voice change together, so the shopper knows who answers.
Set-up
Set up the AI avatar for consumer brands in 2 minutes
Who speaks
Keep Lisa or cast one person per department: a name, a face from the ten looks and one of thirteen voices.
Preview the pair
Preview opens the face speaking with that voice, as a shopper will see and hear it; adjust the pace or the tone.
Switch the face on
Tick the face in the chat, choose how it moves, the head motion and the backdrop, then try the chat as a visitor.
A week of shoppers
Run her on your own brand site for 7 days, no credit card, and read every session she held with its outcome.
Questions & answers
AI Avatar for Consumer Brands: questions & answers
Can an AI avatar help shoppers choose a product?
Yes. As an AI shopping assistant avatar, she talks with the shopper, opens the product page she is talking about and holds up your pictures, answering from the same approved knowledge as your chat, such as size charts and shade guides. She never claims a product suits a skin type or a diet unless your copy says so.
Will shoppers know they are talking to an AI?
The chat never pretends to be a person it is not, and a shopper can ask for your consumer care team at any moment: the request lands with your team as mail or becomes a ticket, with the conversation attached.
Does AI Avatar need AI Webchat?
Yes. It sits on top of AI Webchat: the video avatar for brand websites is the face your website chat shows to shoppers. Set once, each department's name, voice and face also carry over to the phone, to AI demos and to your mail signature.
Can one visitor keep the avatar busy for hours?
No. Session limits stop one visitor from holding her for hours during a launch; past the limit he gets the face loop or the text chat, and every other shopper keeps her face.
Can the face be switched off on chosen pages of our site?
Yes. Your webmaster adds data-avatar off to the widget line on a page, such as a legal page or your careers page, and that page keeps the chat without the face.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Consumer Brands ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
Awards & trade shows ›
Give Lisa your website.
She sets up your business in 2 minutes.
Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.
Ready to buy? See plans & pricing ›
Or call +1 (954) 736-3939 — the AI answers.