Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Time Machine for Insurance Carriers. A claim timeline for insurance carriers, from the record

AI Time Machine builds a claim timeline for insurance carriers from your own records: ask the Team Assistant about a claim, and every mail, call, document and booking it gathered lines up at its date. It is a record of what was said and sent, when, each moment with a recap built from the record, never from a model's memory.

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Zanus AI · AI Time Machine · At their date

Claim timeline for insurance carriers: a file's documents in folders, each placed at the date written in it, real screen

At their date

Documents sorted by their own date, each read and searchable, and placed on the timeline at the date written in them rather than the day of filing.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Go back to March on this claim.”

Lisa“The cursor is on March: the inspection booking, two e-mails with the policyholder and the contractor's estimate, each with its recap.”

You talk. Lisa sets it up. Applied only on your yes.

How Insurance Carriers use it

A claims manager asks where a water-loss claim stands and presses TIME MACHINE to see each mail, call and estimate in order.

An engineer's report dated last spring and filed today stands at its own date, so the chronology follows the loss, not the filing.

Before a file review, the adjuster brings a printed claim chronology on your letterhead to the meeting.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

The TIME MACHINE button: the count of dated moments an answer gathered
Lanes: mail, mailboxes, documents, calls and bookings, records, calendar, pictures
The jog knob: first, previous, play, next, last, by moment, day, week or month
The pane: the moment as it lives, the passage lit
A recap per moment: built from the record itself
Dates in the file: a document at the date written in it
Refresh from the records: what came after, marked new
Print the story: the chronology on your letterhead

Add it to AI Team Assistant or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Time Machine does, for every business ›

Works withAI File Cabinet AI Chat for your team AI E-mail AI Calls Transcripts

In order

Claim file chronology, one lane per kind of record

One lane per kind

The claim's e-mails, estimates, calls, inspection bookings and photos run in lanes of their own, each moment a marker at its date.

The knob and the transport

First, previous, play, next and last; step by a moment, a day, a week or a month, or drag the red cursor by hand.

The moment as it lives

The mail's text, the report's page with the passage lit, the call's transcript; open it where it lives or ask about it.

New moments marked new

A supplement estimate or a policyholder's mail that comes in later joins the claim's timeline with a new tag, so the chronology keeps up.

For review

A claim history timeline for adjusters and file reviews

Who said it, and when

Ask who said the roof had to be replaced, when and where it is written, and the timeline opens that page with the passage lit.

A recap per moment

Each moment carries a recap built from the record itself, so a reviewer knows what happened without reading every page.

Printed for the meeting

Print the whole chronology on your letterhead for a file review, a supervisor meeting or the claim file itself.

Questions & answers

AI Time Machine for Insurance Carriers: questions & answers

What is a claim timeline?

Every dated moment of a claim file laid out in order, with the source of each: the mail, the calls, the documents, the bookings and the records. The AI Time Machine builds it from what the Team Assistant gathered, ready to play, step through or print.

Does the timeline protect a carrier in a dispute?

It protects against nothing by itself. It shows what your own files hold, in date order, and what that record means in a dispute is for your claims leaders and counsel to judge.

Does the AI work out claim deadlines?

No. A deadline appears only with its rule cited from your records; a date without a rule is shown as a date in the file, never as a deadline the AI worked out.

Where do the dates on the timeline come from?

Only from your own records: mailboxes, File Cabinet documents, calls, bookings, records and the calendar. An estimate or a report sits at the date printed on it rather than the day someone filed it.

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