Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Avatar for Insurance Carriers. An AI avatar for insurance company websites, face to face

AI Avatar is an AI avatar for insurance company websites: a face in your chat whose lips follow her voice, explaining the steps after a loss, where photos go and what the adjuster does, in the policyholder's language. She answers from your knowledge, hands a visitor to the right department's person, and never poses as licensed staff.

TRY AI AVATAR FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Avatar · Tap to talk

Tap to talk

Her face sits above the conversation; Tap to talk starts the voice, and her first line names the claims or billing page the visitor is reading.

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Give the claims department its own person with a calm voice.”

Lisa“Before: Lisa answers claims. After: claims has its own person, a calm voice and your chosen face, on the chat and the phone. Apply?”

You talk. Lisa sets it up. Applied only on your yes.

How Insurance Carriers use it

A shaken driver on your claims page hears, face to face, the three steps after an accident and what to photograph.

A policyholder who speaks Portuguese asks where the declarations page is, and the avatar answers in Portuguese with the same face.

Ready to report the loss, the visitor is handed to the claims department's person, whose face and name appear with the voice.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

A talking avatar in the chat widget, same knowledge, same voice, same record
Presents your pages and pictures while it talks
The face of your company on the site, in 40 languages

Add it to AI Webchat or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Avatar does, for every business ›

Works withAI Webchat Lisa, your AI assistant

On the claims page

A talking avatar for policyholders after a loss

Tap and talk

A tap on her picture starts the voice, and her first line names the page the policyholder is on and asks what happened.

Interrupt her

A claimant can cut in while she speaks, like with a person, and her words also appear as captions in the full view.

Shows while she talks

When she explains where photos go she opens that page, and she holds up your pictures when the visitor asks to see one.

The right person next

When a visitor is ready to report the loss, she hands over to the claims department's person, and the face, name and voice change together.

Set-up

A video AI assistant for insurers, cast in 2 minutes

Choose who speaks

Keep Lisa or give claims, policy service and billing their own person, each with a name, one of ten looks and a voice.

Hear the pair

Preview opens the face speaking with the voice, as a visitor sees it; adjust the pace and the tone for a calm claims voice.

Switch on the face

Tick the face in the chat, choose how it moves and the backdrop, then try the chat yourself as a policyholder would.

Read her sessions

Run her on your own site for 7 days, free, and read every session she held and how each one ended.

Questions & answers

AI Avatar for Insurance Carriers: questions & answers

Can an AI avatar help claimants on an insurance website?

Yes. She explains your approved steps after a loss, shows what to photograph and where documents go, and hands the visitor to the claims department's person when it is time to report it. Every answer comes from your knowledge, never a guess.

Will policyholders think the avatar is a licensed representative?

No. She speaks as your company's AI assistant, and a coverage or licensed question goes to your people. The face simply helps in a stressful moment, and for visitors who would rather listen than read a claims page.

Does the avatar need AI Webchat?

Yes. AI Avatar works on top of AI Webchat and gives the chat on your site a face, with the same knowledge, and the same names and voices then speak on the phone and in the mail signature.

Which languages does the insurance avatar speak?

The visitor's. This multilingual claims avatar has voices that speak every language, so the same face explains the claim steps in Spanish to one visitor and in Polish to the next; where a voice sounds wrong in one language, you pick another timbre for it.

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