ZANUS FRONT OFFICE FOR INSURANCE CARRIERS — AI AVATAR
Your carrier greets policyholders face to face — online.
The AI Avatar is a lifelike presenter built into your Front Office: it welcomes policyholders, claimants and plan members to your site, explains what happens after first notice, walks a new employee through the enrollment steps, speaks with real voice in up to 40 languages, and files the request or books the licensed callback. Not a video. A live conversation with a lifelike AI presenter your policyholders can see — grounded in your approved information.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
Live on a policyholder’s site: Lisa answering face-to-face — grounded pricing answer, one tap to a human.
What it does
A face that explains what happens next, what to photograph, when the adjuster calls — from your approved script, before the claimant reaches a queue.
“Connect me with a representative” is always there. The avatar hands over with the transcript attached and the verification already done.
Name, face, voice and backdrop — per line of business or per language if you wish — configured at your Done-for-You AI Launch.
Inside AI Avatar — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Next-generation chat, face to face
The chat window becomes a conversation face to face: your AI presenter speaks, listens with barge-in, and shows what it explains — while every word stays grounded in your approved knowledge.
- Real-time speech with barge-in — “speak naturally, interrupt anytime”
- Text, voice, or face-to-face: the visitor chooses
- One tap to a human: “Connect me with a service representative” is always there
- Claim guard: no source, no claim — now with a face
Your demos get a presenter
The flagship AI Demo gains a human presence: the avatar delivers your approved storyline eye-to-eye, answers live questions from your knowledge, and books the meeting at the end. Viewers toggle the face with a USE AVATAR control — on a slow connection the voice continues seamlessly.
- Narrates the exact pitch you approved
- Live Q&A mid-demo, then resumes the script
- Delivered ~2 minutes after the form fill, any hour
- See AI Demo — the flagship →
A presenter persona, tailored to your brand
At your Done-for-You AI Launch you configure the persona your policyholders meet: name, portrait, backdrop — your office photo, brand color or a transparent stage — and where it appears (sales conversations only, or every chat). Voices are configurable per department.
- Name, face, voice and backdrop set at launch
- Backdrop: office photo, brand color, your own image
- Appears where YOU decide — sales chats only, or everywhere
- Per-department voices included
Available on its own — or inside a solution
Questions, answered
Will policyholders think it is a real representative?
It introduces itself as your company’s AI assistant. The face makes the conversation easier for older policyholders, for stressful moments and for languages your desk does not speak — it never pretends to be licensed staff and never decides anything about coverage.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own carrier. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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