Front Office AI · Insurance Carriers

ZANUS FRONT OFFICE FOR INSURANCE CARRIERS — POLICY & PLAN EXPLAINERS

The explainer every policyholder wanted, delivered by AI, the moment they ask.

How a claim moves from first notice to payment, what the declarations page says, how the deductible on this policy works, what changes at renewal, how to enroll and what the plan summary means, how to get appointed with your company — presented as an interactive, voice-narrated explainer the viewer can interrupt with questions. The AI answers from your approved documents and scripts, in 40 languages, any hour — and files the request or books the licensed callback at the end.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Live Demos — the template demo library and 7-day links

The real Demos menu: templates, active links, completed demos — the whole funnel measurable.

What it does

Scripted by your compliance and service teams

Your wording, your disclosures, your process steps — told the same approved way every time, in the policyholder’s language, never improvised.

Interactive Q&A

The viewer asks “is my roof covered?” or “which plan is better for me?” — the AI answers only what you approved, or offers a licensed representative.

From explainer to request

The enrollment completed, the first notice filed, the producer appointment requested at the end of the explainer — the call that would have hit the queue, handled.

Inside AI Demo — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Live Demos — the template demo library and 7-day links
The scripted demo engine: builder with chapters and pages, approvals, 7-day links, and the player with barge-in.
Start free — see it on your own carrier7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Presented by a person — your AI Avatar

Your demos can be fronted by the AI Avatar: a lifelike presenter who delivers the pitch eye-to-eye, reacts to the policyholder, and answers questions face-to-face.

  • The avatar narrates your approved storyline
  • Face-to-face Q&A — the policyholder talks to a lifelike AI presenter
  • Same avatar as your chat: one brand persona everywhere
  • Meet the AI Avatar →
Presented by a person — your AI Avatar
Demo Marketing follows up by itself

Demo Marketing follows up by itself

Watched the demo? Personalized nurture starts automatically — follow-up emails grounded in what the policyholder actually asked during the demo.

  • Per-viewer follow-up sequences
  • Engagement tracking: who watched, how far, what they asked
  • Books the human meeting when the buyer is ready

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
Software your team operates — or an AI Front Office that does the work? This capability is part of one integrated Front Office: enable it when you need it, and the AI runs it with the rest.

Questions, answered

Is this coverage or benefits advice?

No. Every explainer is written and approved by your company. Questions outside the approved script are answered with “a licensed representative can help with that” and routed to a person or filed as a request.

Who builds the explainers, and which plan includes them?

We build your first ones with you at your Done-for-You AI Launch, from your existing policyholder guides, plan summaries and producer kits. After that you create as many variants as you like.

Try it free on your own carrier. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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