AI Marketing for E-commerce. Thank-you, back-in-stock and win-back campaigns to past buyers.
AI Marketing sends e-mail campaigns to the buyers your store data picks out: a thank-you to everyone who bought a product in a chosen period, a back-in-stock note to shoppers who asked, a win-back message to customers who stopped ordering. Templates come from your knowledge in each buyer's language, with consent and frequency rules, and replies get answered.
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Easy setupSet up everything just by talking to Lisa AISee how ›You“Send a thank-you to everyone who bought the espresso machine since March.”
Lisa“Done: the thank-you is scheduled for every buyer of the espresso machine since March. Should replies asking about accessories go to your care team?”
You talk. Lisa sets it up. Applied only on your yes.
How E-commerce use it
Everyone who bought a 28-inch TV in the last six months gets a thank-you with mounting tips and the matching soundbar.
When the linen shirt is back in stock, the shoppers who asked about it in the chat or a form get an e-mail.
Customers who have not ordered in a year receive a win-back note with your new collection, and replies with questions are answered.
REAL AI - the whole Front Office is AI, not old software with an AI button.
What’s included
- Campaigns and events to segments of your contacts
- Templates written from your knowledge, in each customer's language; consent and frequency rules
- Replies handled by Front Office, a question gets an answer, an interest gets a follow-up
- Results on each customer's record; deliverability report
Add it to AI E-mail or get it inside a solution · See pricing › · Per company, never per seat.
Questions & answers
AI Marketing for E-commerce: questions & answers
Can an online store e-mail customers by what they bought?
Yes. AI Marketing builds the audience from purchases in your connected store, such as the buyers of one product in a chosen period, and writes the campaign from your knowledge in each customer's language. Consent and frequency rules apply to every send.
What happens when a customer replies to a campaign?
The Front Office answers. A question about the product gets an answer from your store data and pages, an order question gets the usual order check, and a refund or a complaint goes to a person on your team.
Can we tell customers a product is back in stock?
Yes. Shoppers who asked about an out-of-stock product by chat, phone or form are recorded on their contact, and when the store shows stock again you send them a back-in-stock e-mail as a campaign.
Keep exploring
Where next?
Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for E-commerce ›
Easy setup
Answers & books
Sells
Helps your team
Included
Award-winning AI
Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.
REAL AI - the whole Front Office is AI, not old software with an AI button.
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