Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Avatar for E-commerce. Your product pages get a talking guide with live stock.

AI Avatar adds a talking face to your store's chat, with the same voice, knowledge and store data. A shopper on a product page asks which size runs large or whether a color is back, and the avatar answers aloud while it shows the product pictures from your catalog.

TRY AI AVATAR FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Avatar · Lisa's face on the widget beside a website page
AI Avatar — Lisa's face on the widget beside a website page, real Zanus AI screen
Easy setupSet up everything just by talking to Lisa AISee how ›

You“Show the avatar on product pages and answer fit questions from the size guide.”

Lisa“Done: the avatar now appears on product pages and answers fit questions from your size guide. Should it show on collection pages as well?”

You talk. Lisa sets it up. Applied only on your yes.

How E-commerce use it

1

A first-time visitor asks what makes your coffee grinder different; the avatar answers from your product pages and shows the photos.

2

On a mattress page, a shopper asks how your return window works; the avatar explains the policy aloud and shows the page.

3

A shopper speaking Portuguese asks about delivery times; the avatar answers in Portuguese from your shipping page.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • A talking avatar in the chat widget, same knowledge, same voice, same record
  • Presents your pages and pictures while it talks
  • The face of your company on the site, in 40 languages

Add it to AI Chat or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Avatar does, for every business ›

Works withAI ChatLisa, your AI assistant

Questions & answers

AI Avatar for E-commerce: questions & answers

Can an AI avatar answer shoppers on a Shopify store?

Yes. The avatar is the face of your store's chat, so it answers from the same connected store: products, prices and stock, plus your pages and policies. It speaks with the shopper and shows product pictures while it talks.

Does the avatar know a customer's order?

Yes, after the same check as the chat. The customer gives the order number and the e-mail on the order before the avatar says the status, and the tracking link is sent by e-mail rather than spoken.

Can shoppers type instead of talking to the avatar?

Yes. The avatar sits inside the chat, so a shopper can type, speak or switch between the two. The conversation and any order it looked up stay on the customer's record either way.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for E-commerce ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

TRY IT FREE NOWNo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

Or call +1 (954) 736-3939 — the AI answers.