Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Follow-up for E-commerce. Every unpaid quote and open question followed up.

AI Follow-up runs a sequence after every quote, wholesale application and chat that ended with an open question. The unpaid draft order gets a reminder, the wholesale applicant hears what is still missing, and each e-mail is written from the customer's own conversation. A reply or a purchase on your store stops the sequence and alerts your team.

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7 days free · per company, never per seat · nothing to install

Zanus AI · AI Follow-up · Funnel presets: the steps, the days and the guide notes the AI writes from
AI Follow-up — Funnel presets: the steps, the days and the guide notes the AI writes from, real Zanus AI screen
Easy setupSet up everything just by talking to Lisa AISee how ›

You“Follow up every unpaid quote on day 1 and day 4, then alert sales.”

Lisa“Done: unpaid quotes get a reminder on day 1 and day 4, then your sales lead is alerted. Should staff drafts follow the same steps?”

You talk. Lisa sets it up. Applied only on your yes.

How E-commerce use it

1

A quote for fifty tote bags sits unpaid for two days; the AI sends a short reminder with the store's payment link.

2

A shopper asked in the chat about a gift set but left; next morning she gets an e-mail answering her question.

3

A wholesale applicant answers the second reminder with a question about minimums; the sequence stops and your sales lead is alerted.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Sequences after a lead, a demo, a quote, a booking, by stage
  • Presets suggested from your knowledge; the AI writes and tunes the steps with you
  • A reply stops the sequence and alerts the owner; consent rules respected
  • Templates in the customer's language; every touch on the customer's record
  • Deliverability report: bounces, complaints, engagement

Add it to any contact channel — AI Phone, AI Chat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Follow-up does, for every business ›

Works withAI MarketingAI Auto-CallAI DemoAI QuotingAI Booking

Questions & answers

AI Follow-up for E-commerce: questions & answers

Can AI follow up unpaid quotes for an online store?

Yes. Every quote sent from your store's catalog gets a follow-up you approve, written from what the customer asked. It stops by itself when the customer replies or pays on your checkout, so nobody chases an order that already went through.

Does follow-up respect shoppers who unsubscribe?

Yes. Consent rules apply to every sequence, so a shopper who opts out stops receiving those e-mails. What was sent stays visible on the shopper's record, and the deliverability report lists bounces and complaints.

Who signs the follow-up e-mails?

A person of your store's team. Each sequence is signed with a name, a role and a signature you choose, and replies go to the mailbox you pick, such as your sales or care inbox.

Keep exploring

Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for E-commerce ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.