Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Inventory for E-commerce. Order tracking and WISMO answered from your live store.

AI Inventory connects your stores and answers order tracking and WISMO (where is my order) questions on every channel. Products, prices and stock come live from Shopify, WooCommerce or BigCommerce, synced every hour and on demand with Sync now; the AI checks the order number and the e-mail on the order, then gives the status: paid, fulfilled or shipped.

TRY AI INVENTORY FREENo credit card · Ready in 2 minutes

Ready to buy? See plans & pricing ›

7 days free · per company, never per seat · nothing to install

Zanus AI · AI Inventory · Every department on one list, a machine on hold and another coming back

AI Inventory — Every department on one list, a machine on hold and another coming back, real Zanus AI screen

Easy setupSet up everything just by talking to Lisa AISee how ›

You“Connect our new store as active and the old one as legacy.”

Lisa“Done: the new store is ACTIVE for quotes and the price catalog, the old one is LEGACY. Products sync every hour. Shall I sync now?”

You talk. Lisa sets it up. Applied only on your yes.

How E-commerce use it

A customer calls about order 1048; the AI checks his e-mail against the order, says it shipped yesterday and e-mails the tracking link after his yes.

A buyer asks to send a parcel to her office instead; the order is paid and unshipped, so the AI changes the address once and records it.

Your new store is ACTIVE and the old one LEGACY; a customer asks about a two-year-old order, and the AI finds it in the legacy store.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

Your own articles of any kind: cars, bottles, homes, machines, rooms, lots, services; a profile for your business relabels the fields in your words
Standard fields grouped by identity, price, availability, rental, shipping, measures and content, in your words, plus up to thirty of your own; statuses draft, available, reserved, sold, on order, retired, hidden
Pictures read by the AI as they land; the article filed by voice: you describe it, Lisa fills the card and reads it back
The phone, the chat and the widget answer what is in stock, the price and the details, and hold an article for the hours you allow
A public page per article the AI can text or mail; a CSV import with a dry run; 5 GB of pictures and documents included

Add it to any contact channel — AI Phone, AI Chat, AI E-mail or AI Web Forms — or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Inventory does, for every business ›

Works withAI Phone AI Chat AI E-mail AI Web Forms AI Quoting AI Booking Lisa, your AI assistant

Questions & answers

AI Inventory for E-commerce: questions & answers

How does AI order tracking answer where is my order?

It looks the order up only after the customer gives the order number and the e-mail on that order. Then it says paid, fulfilled or shipped; on the phone it keeps the items, amounts, address and tracking number private, and the tracking link goes by e-mail to the address on the order once the customer agrees.

Can the AI change a shipping address?

Yes, once per order and only when the order is paid, the e-mail matches and nothing has shipped. The change is made in the store and recorded with the order, the caller and the time; a second change or a shipped order goes to your team.

Can the AI tell a customer whether their payment arrived?

Yes. It reads from the store whether the order is paid and says so on any channel. It also has the store send its own login recovery to a customer locked out of their account, and applies partner pricing to buyers your store has tagged.

What does the AI never do with an order?

It never cancels, refunds or discounts an order and never touches another customer's order. Those requests go to your team with the conversation attached, so the customer explains once and your staff decide in the store.

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