Winner CES 2026 · ISE 2026 · TMCnet 2026

AI Returns & Warranty for Construction. Warranty claims tracked from report to closed.

AI Returns and Warranty runs the warranty desk of a homebuilder or contractor once a request is filed: the claim checked against your published warranty periods, instructions e-mailed after your warranty manager approves, out-of-warranty repair estimates sent for approval with a payment link, and the status on the homeowner's record until closed. Coverage stays a person's decision from your warranty terms.

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Zanus AI · AI Returns & Warranty · The pipeline with demo cases in every stage
AI Returns & Warranty — The pipeline with demo cases in every stage, real Zanus AI screen

You talk. Lisa sets it up.

You“Flag any claim outside the one-year period for review before anything is promised.”

Lisa“Done: claims outside the one-year period are now flagged for your warranty manager before the homeowner hears anything about coverage.”

Any setting, in any module · applied only on your yes

How Construction use it

1

A homeowner's cracked tile claim at month ten is filed inside the one-year period and queued for the warranty manager's decision.

2

A roof leak claim past the workmanship period receives a repair estimate by e-mail with a payment link, once the manager approves.

3

The warranty manager sees every open claim by stage, from filed to work in progress to closed, on one board.

REAL AI - the whole Front Office is AI, not old software with an AI button.

What’s included

  • Eligibility decided on your rules; instructions e-mailed on approval
  • A pipeline you can see: pending → arriving → work in progress → awaiting payment → paid → shipped → closed
  • Repair quotes e-mailed for approval; payment link; the tracking number sent as your person typed it
  • Status on the customer's record until closed

Add it to AI Tickets or get it inside a solution · See pricing › · Per company, never per seat.

Everything AI Returns & Warranty does, for every business ›

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Questions & answers

AI Returns & Warranty for Construction: questions & answers

Can an AI manage a homebuilder's warranty claims?

It manages the paperwork and the tracking. Claims are checked against your published periods, instructions go out after your approval, and the homeowner sees the status until the claim is closed. Coverage decisions stay with your warranty manager.

Can we charge for out-of-warranty repairs?

Yes. A repair estimate is e-mailed for the homeowner's approval with a payment link, and the claim moves through your stages as the work is scheduled and paid.

What does the homeowner see while the claim is open?

The status on their record, updated as the claim moves, so a homeowner who calls the office hears where it stands instead of being put on hold while someone checks.

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Where next?

Start with the one thing you need. Add more anytime by asking Lisa.
AI Front Office for Construction ›

Award-winning AI

Winner at CES 2026, ISE 2026 and TMCnet Enterprise AI Product of the Year.

REAL AI - the whole Front Office is AI, not old software with an AI button.

Awards & trade shows ›
TMCnet Enterprise AI Product of the Year 2026
Visitors meeting Zanus AI live at a 2026 trade show
Hands-on with the Zanus AI demo at a 2026 technology trade show

Give Lisa your website.
She sets up your business in 2 minutes.

Other software makes you learn it. Zanus AI learns your business.
Try it free on your own business — no credit card, per company, never per seat.

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Or call +1 (954) 736-3939 — the AI answers.