Front Office AI · MedTech

ZANUS FRONT OFFICE FOR MEDTECH — ADD AI TO WHAT YOU HAVE NEW

Keep the systems your device business runs on. The AI does the front-office work — and writes it back.

Your ERP stays the order record, your complaint-handling system stays the quality record, your service-management system stays the dispatch record. The Front Office answers, books, quotes and captures, then writes contacts, bookings, quotes and complaint intakes back through native calendar sync, webhooks and API — and exposes a standard MCP server so any AI you authorize can read your front office. Integrations without projects.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Settings — Connectors

The real Settings › Connectors tab: webhooks + API, CRM sync, MCP server.

What it does

Door 1 — Calendars

Google and Microsoft calendars sync natively; rep territories, technician routes and delivery windows respected.

Door 2 — Webhooks & API

Every booking, quote, service request and complaint intake fires an event your ERP, service or quality system integrator can consume.

Door 3 — MCP server

Any AI you authorize reads your front-office data through a standard protocol — read-only tokens you can revoke, every call logged.

Inside “Add AI to what you have” — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Settings — Connectors
Everything configurable: company info, routing and hours, the chat widget V3 (appearance, buttons, triggers, site map), voices, connectors and MCP tokens. This view: the "Connectors" tab.
Start free — see it on your own device business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

AI-native is a protocol, not a partnership

Some platforms let one chosen AI read your data — through their partnership, on their terms. Zanus takes the open road: a standard MCP server, so ANY AI you authorize can read your front office.

  • Works with any MCP-capable assistant and with your own agents
  • Scope checkboxes per token — least privilege by default
  • Read-first: writes go through your approval paths
MCP token scopes

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
The record stays in your CRM; the AI does the work and writes it back

Not a replacement. A layer.

The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.

  • Your CRM stays the system of record — the AI writes into it
  • Your phone numbers stay — the AI answers first, your team first, or any mix
  • Your mailboxes stay — forward a copy and reply from Front Office

Read the story: the old way vs the AI way →

The record stays in your CRM; the AI does the work and writes it back

Not a replacement. A layer.

The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.

  • Your CRM stays the system of record — the AI writes into it
  • Your phone numbers stay — the AI answers first, your team first, or any mix
  • Your mailboxes stay — forward a copy and reply from Front Office

Read the story: the old way vs the AI way →

The record stays in your CRM; the AI does the work and writes it back

Not a replacement. A layer.

The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.

  • Your CRM stays the system of record — the AI writes into it
  • Your phone numbers stay — the AI answers first, your team first, or any mix
  • Your mailboxes stay — forward a copy and reply from Front Office

Read the story: the old way vs the AI way →

The record stays in your CRM; the AI does the work and writes it back

Not a replacement. A layer.

The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.

  • Your CRM stays the system of record — the AI writes into it
  • Your phone numbers stay — the AI answers first, your team first, or any mix
  • Your mailboxes stay — forward a copy and reply from Front Office

Read the story: the old way vs the AI way →

Elsewhere, “AI access” can mean one chosen AI connected to one system, through a partnership. Zanus Connectors open your front office to any AI and any CRM you choose — native sync included. The filing cabinet stays; the work moves here.

Questions, answered

Which ERP, service and complaint systems connect?

Any system with an API, webhook or calendar interface — through your vendor or integrator. Native CRM sync is available where your commercial team uses a general CRM; ask us about your specific stack.

Is complaint or patient data exposed to outside AIs?

Only to the AI you explicitly authorize, only the front-office fields you allow, through revocable read-only tokens — and every access is logged. Quality records stay in your quality system.

Try it free on your own device business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
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