Front Office AI · MedTech

ZANUS FRONT OFFICE FOR MEDTECH — ACCOUNTS & DISTRIBUTORSNEW

Hospitals, labs and distributors — mapped from real conversations.

A device business lives on its accounts: the hospital where purchasing signs, the OR that schedules the cases and biomed that calls when it is down; the lab that orders reagents monthly; the distributor that resells to fifty clinics; the physician office that refers DME patients. The AI groups contacts under each organization automatically, scores the relationship, and flags the account that has gone quiet — before the standing order stops.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Contacts & Leads — 🏢 Companies

The real Companies tab: all the people, roles, combined timeline, health score.

What it does

The whole account, clustered

Purchasing, surgical services, clinical engineering and the department manager from the same hospital cluster automatically; roles inferred from what each one asked.

Health score with the WHY

Every account carries a 0–100 score and the reasons: reorders slowing, a backorder unresolved, a complaint open, a quote unopened, calls unanswered.

The empty chair

The hospital where you only know biomed, the distributor where only the order clerk talks to you — flagged, so a person can reach the decision maker.

Inside Companies — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Contacts & Leads — 🏢 Companies
The Front Office CRM: every contact with its channel, company, industry and reference, the qualification status, the running follow-up sequence, the full timeline, the buying committee per company, the Import review queue and the Blacklist. This view: the "🏢 Companies" tab.
Start free — see it on your own device business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Health score on everything — always with the WHY

Every contact and company carries a 0–100 health score recomputed from real events: recency, demo engagement, quote opens, reply sentiment, call outcomes. "62 and falling — no reply to the last two touches, quote unopened for 9 days."

  • On contact cards, company cards and a sortable Statistics column
  • Falling scores surface in the morning briefing’s At Risk list
  • Available on its own or inside a solution
Health score column

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
A stakeholder map guessed from CRM fields is an educated guess. Ours already met the committee — it talked to every one of them. The map draws itself from real conversations.

Questions, answered

Does this cover distributors and DME referral sources?

Yes. Distributors and dealers are organizations with their own contacts, tiers and end customers; DME referral sources are organizations whose referrals, response times and conversions you see per office, per month.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own device business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
VIEW ALL NEXT❯

← Previous: Booking  ·  Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·