ZANUS FRONT OFFICE FOR RECEPTION — PROTECTION
Cold callers and scripts hit a wall. Your people’s desks stay quiet.
A main number that answers the world needs a fuse box. The AI screens by your rules: the sales pitch is taken as a message, not put through to the director; the repeat nuisance caller on the blacklist is answered politely and goes no further; spam to the general inbox is filed as spam. Six daily caps, session shields against scripts hammering your chat or contact form, and polite failovers keep the spend known.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Protection menu: daily fuses — credits, voice, avatar, chats, demos, emails — live bars, editable caps, failovers in writing.
What it does
Who is put through, who leaves a message, who is on the blacklist: applied on every call and every email, so a department hears only the callers it should.
Credits, voice, avatar, chats, explainers, emails — caps far above a busy Monday morning, there for abuse, not for callers; the first trip of the day emails your billing contacts.
Time ceilings, question budgets, repetition detectors end a looping script politely; an over-cap chat falls back to a message form, voice to text — never an error screen.
Inside Protection — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Polite failovers, not error screens
Over-cap chat falls back to lead capture. Voice falls back to text. The avatar drops to the free standby loop. Marketing sends shift to tomorrow. Callers see courtesy; scripts hit a wall — and the first fuse trip of the day emails your billing contacts, with every trip in the audit log.
- Callers see a polite fallback, not an error screen
- First trip of the day → email to billing contacts
- Every trip in the audit log
Credits on an honest gauge
Some AI features run on rechargeable credits, consumed only if and when you use them — and Protection guards that balance: a live gauge with the value in view, per-feature spend graphs, and auto-refill with a monthly cap that never double-orders. Refill directly from the app.
- Alert thresholds mailed BEFORE anything runs out
- Auto-refill: pick the pack, set the trigger, cap the month
- At zero the tenant pauses politely — a call in progress is never cut
- See plans →
Available on its own — or inside a solution
Questions, answered
Will real callers ever hit a cap?
The factory caps sit far above a busy day and you can raise them; if one trips, the failover is polite — a message form or a call-back offer, not an error — and you are emailed the same morning. A call in progress is never cut.
Is Protection an add-on?
No. Available on its own or inside a solution — see pricing.
Try it free on your own organization. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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