ZANUS FRONT OFFICE FOR RECEPTION — CALLER RECORDS
The caller record that writes itself — and knows who called before.
Every call to the main number, every email to the general inbox, every chat and every form lands on the caller’s front-office record: who they are, which organization they belong to, what they asked, where they were routed, whether the department answered, what is still open. The AI fills it in from the conversations it had — no receptionist typing message slips. The switchboard finally has a memory, next to your systems of record.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Contacts & Leads menu: end callers, companies, resellers, import review — one record per human, every touch attached.
What it does
Name, organization, role, preferred language, channel, the question asked, the department reached, the message taken — written by the AI as it talks, on every channel.
The supplier who called yesterday about the same invoice, the applicant who emailed last week, the journalist who chatted this morning — recognized, with the story attached to the transfer.
Who may be put through to whom, which callers a department accepts, how known accounts are handled, who is on the blacklist — followed in every conversation.
Inside the CRM — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
End callers, companies, resellers — three tabs, one truth
Contacts & Leads keeps end callers, the companies they belong to and your reseller network in one menu. A company card shows every stakeholder, the combined timeline and the health score; a reseller card shows their leads, approvals and web code.
- Contact → company → buying committee, mapped by the AI
- Health score 0–100 with the WHY on every record
- Reseller applications, approvals and their own lead flow
Qualification: the rules are yours, the work is the AI’s
Set what a qualified lead means for YOUR business: minimum budget, decision timeline, the fit questions the AI must ask, whether free-mail addresses count, which competitors’ employees to filter out. The AI asks in the conversation, scores the answers, and routes: qualified → demo or booking; unqualified → polite close; unsure → NEEDS HUMAN.
- Rules per department or funnel
- Competitor domains and free-mail screening built in
- Every score explained by the answers that produced it
Import review: old lists become live records
Trade-show badges, purchased lists, exports from a retired CRM — import them, review the AI’s matching (duplicates merged, companies recognized, junk flagged), then let the funnels work them.
- Duplicate detection and company matching
- Junk and competitor rows flagged before they pollute your base
- Hands the clean list to Marketing funnels
Available on its own — or inside a solution
Questions, answered
Does this replace our systems of record?
No. It is the front-office layer: contacts, conversations, transfers, bookings and requests. Your client, student, member or case systems stay where they are; Connectors write contacts, bookings and requests back to them.
Which solution includes it?
Available on its own or inside a solution. Which solution includes what: see pricing.
Try it free on your own organization. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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