ZANUS FRONT OFFICE FOR RECEPTION — VOLUMES PER DEPARTMENTNEW

Volumes per department from what callers actually said and asked.

How many contacts each department really receives, at which hours, from which sites and in which languages; how many were answered by the AI, how many transferred, how many transfers went unanswered; how fast each department picks up; which questions your approved information could not answer — computed from the conversations the AI itself handled, not from a phone-system export. Every number with its reason.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Statistics → Forecast tab: every deal, probability + the WHY. Auditable — not a black box.

What it does

Volumes with the WHY

“Accounts payable: 140 calls this week, 30 unanswered transfers — most about invoice status after month-end.” So you staff the right desk, at the right hour.

By site, language and hour

Where the second receptionist is needed, which branch is quiet, which language grows — from actual contacts, including the ones that arrived after hours.

The questions you do not answer yet

Questions the AI had to transfer or take as messages feed the knowledge-gap queue: answer once, and every channel answers it from then on.

Inside Forecast & Statistics — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own organization7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Every lost deal makes the next one easier to win

Objections that were never answered feed the knowledge-gap queue automatically. Answer once — every channel knows it forever. Aggregate view: your top 5 loss reasons this quarter.

Post-mortems from transcripts, not from a rep’s memory
Losses become knowledge, automatically
Response-time stats included

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

A forecast read from CRM fields — stage, amount, close date — is reading what humans typed. Ours reads the conversations themselves. The machine that gave the demo and took the call computes the probability — and tells you WHY.

Questions, answered

Is this a phone-system report?

No. Phone-system reports count rings and durations. This reads the conversations: what was asked, where it went, whether it was resolved, and why. Reports can be saved to a dashboard, scheduled by email or exported.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own organization. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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