What is an AI receptionist for pharmacies?
It is the AI that answers your pharmacy's phone, website chat, e-mail and web forms while your team is busy at the counter. Zanus AI tells callers your hours and services, takes refill requests with the label number read back, books vaccine visits in the pharmacist's calendar and answers stock questions from your item records. Anything about a medicine itself goes to your pharmacist.
Does the AI give advice about medicines?
No. It never advises on doses, side effects or interactions, and it does not tell a caller whether a medicine is right for them. It answers only from what your pharmacy approved, such as hours, refill steps, the vaccines you offer and the products on your shelves, and every health question reaches the pharmacist as a transfer or a clear message.
Can it take prescription refill requests by phone?
Yes, as a request for your team. The AI takes the caller's name, date of birth, the prescription number on the label and the pickup time they would like, reads them back and opens the request for your pharmacy staff. It checks, fills and approves nothing; your pharmacist does that, in your own pharmacy system.
Can it tell a caller whether an item is in stock?
Yes, from your own records. AI Inventory keeps each item with its quantity, price and details, from the cold-and-flu shelf to the floor models and the bins of fasteners, and the phone and the chat read the answer there. When an item is at zero, the caller hears the restock date you entered and can leave a name for your buyer.
Can a florist take flower orders through it?
Yes. By phone, chat, e-mail or your order form, the AI takes the arrangement, the date, the delivery address and the card message, describes the choices on your price list and writes the quote for your yes. Weddings and large events go to your lead designer with every detail written down. The AI takes no card numbers; payment stays with your shop.
How does it help a furniture store with deliveries and design visits?
Shoppers ask about dimensions, fabrics, delivery windows and assembly. The AI answers from your spec sheets and policies, books the delivery window or the in-store design consultation in the right calendar, and passes order-specific questions to your delivery desk with the order details. A floor model can be held under a name for the time you allow.
Can a hardware store hold items and tool rentals for contractors?
Yes. A caller or chat customer who leaves a name and a number can have items put aside and a rental tool reserved for the hours you allow. Both show as reserved in your list, so whoever is at the counter sees they are spoken for. Bulk orders for contractors are quoted from your price list and wait for your yes.
How does it handle returns, damaged deliveries and warranty claims?
AI Returns & Warranty checks each request against the rules you wrote, sends your troubleshooting steps first for a tool that stopped working, and opens the claim only when they do not help. Your manager approves it; the customer then gets the return number, the address and what to pack, and each repair or replacement moves through its stages to the end.
Does it answer after hours, on weekends and on holidays?
Yes, whenever you are closed, under the after-hours rules you write. It gives your holiday hours and the after-hours details you set, takes refill requests and holds for the next opening, books visits and deliveries, and leaves a clear list for the morning of everything that needs a person.
Which languages does it speak with customers?
The customer's own. The phone answers each caller in their language, the website chat runs in 40 languages by text or by voice, and a call can go to the colleague who speaks it. Neighbors who prefer another language get the same answers about their refills, orders and deliveries as everyone else.
Does it replace our pharmacy system or our register?
No. Zanus AI fills no prescriptions, keeps no dispensing records and takes no payments. It is the front office around them: the phone, the chat, the e-mail, the forms, the holds, the bookings and the follow-ups. Your items can come in from a spreadsheet import, checked in a dry run before anything changes.
How much does an AI receptionist for a pharmacy or a store cost?
Zanus AI is priced per company, never per seat, so every pharmacist, cashier, designer and part-timer works under one subscription. You choose the modules your business needs, and the plans are on the pricing page. The free trial lets you judge it on your own counter before you decide.
What is the difference between the 7-day free trial and the demo?
The free trial builds a sandbox of your own pharmacy or store from your website and runs for 7 days, with no card: a test line of your own, your website with Lisa on it and a dashboard. The demo is ready-made, needs nothing from you, and lands in your inbox in about 2 minutes.
