For your medical or dental practice
Patients call to schedule care, but your front desk cannot reach everyone fast enough.
Zanus AI is the AI medical answering service that picks up every call of your medical clinic or dental office on your own number, day and night, and answers the website chat, the e-mail and the web forms as well. It books each visit into the right provider's calendar, follows up, and keeps every patient's documents and studies in their own file, while clinical questions always go to your staff.
Your complete next-gen AI solution for your medical or dental practice
Every module below, at work in a medical clinic, a dental office, a doctor's office or a physical therapist's practice: tap one to see it, then try them all free for 7 days or get the AI demo.
The medical answering service is where it starts, not where it stops. From the first call to the patient's file, one AI runs the front office of a medical clinic, a dental office, a doctor's office or a physical therapist: the phone, the chat, the e-mail and the forms, the booking and the reminder calls, the follow-ups, the documents, the imaging reads and the answers your team needs. It takes the place of the separate phone, booking and inbox tools most practices juggle, so every patient gets the same answer at every door. Each module below is shown with its own real screen: try the whole solution free for 7 days, get the AI demo, or open the module's page for every detail.
The doors patients knock on, answered at once, with the visit booked.
AI Phone
AI Phone is the medical answering service that takes patient calls on your own line from the first ring, day and night, in the caller's language. It books and moves visits during the call, reads your accepted plans from your list, takes refill and records requests for staff, and puts every clinical question through to the nurse line, the on-call dentist or the provider's team.
All modules
AI Booking
AI Booking handles appointment scheduling on the phone, in the website chat, from your forms and on your own booking page: it books, moves and confirms visits in the free slots of each doctor, dentist, hygienist or physical therapist, at each location. Every patient is verified before a visit enters the book, and the reminder goes out before the day.
All modules
AI Webchat
AI Webchat answers patients on your website by text or voice, in 40 languages, from your pages and approved documents only: hours, parking, accepted plans, how to prepare for a first dental exam or a physical therapy evaluation. It books the visit in the conversation and offers a person or the nurse line when a visitor asks something clinical.
All modules
AI E-mail
AI E-mail reads every message sent to the practice, sorts it to the right desk and drafts the reply from approved information in the patient's language. Directions, hours and forms can go out on their own, while clinical, billing and records mail waits for your staff with the draft ready.
All modules
AI Web Forms
AI Web Forms puts online patient intake forms on your website that reply the moment a form is sent, in the patient's language. Each form asks up to five questions of your own, can collect a file such as a referral or book a slot, reads your screening rules and creates the patient's front-office record for your front desk.
All modules
AI Avatar
AI Avatar adds a face to your website chat whose lips follow her voice, greeting patients by voice or text in their own language. She explains what a first visit to the doctor's office or the dentist involves from your approved pages, hands over to the right desk's person and never pretends to be a member of staff.
All modules
Dental and yearly recalls, follow-ups, proposals and gift cards, and the reminders that stop the moment a patient replies.
AI CRM
AI CRM fills itself: every patient who calls, chats, e-mails or fills a form becomes a contact with the whole conversation on one record. It keeps the source, the language and the time zone, groups the people of one referring office together, and stays the front-office record, never the chart.
All modules
AI Quoting
AI Quoting prepares self-pay quotes from your own fee list, such as a teeth whitening or a set of physical therapy sessions for a patient paying out of pocket. Every quote waits for a staff member's yes before it goes, and the patient accepts it on their own quote page. It quotes your self-pay fees only and never estimates what insurance would pay.
All modules
AI Proposal Studio
AI Proposal Studio answers the employer, school or sports club that asks your practice for a program, such as pre-employment physicals at a medical clinic or an on-site flu-shot day. It reads the request and its documents page by page, asks three questions at most, writes from your knowledge, prices every line from your own rate card and prints it on your letterhead. A manager approves; only a person sends it.
AI Inventory
AI Inventory keeps your practice's list of what it sells or rents out: braces, walking boots, crutches, the exercise bands a physical therapist hands out and home-care supplies, each with its pictures, price and quantity. On the phone and in the chat the AI says whether an item is in stock and its price as written on its card, e-mails its page and holds it for a caller for the hours you set.
All modules
AI Gift Cards
AI Gift Cards sells your practice's gift cards on your own gift page, on the phone, in the website chat and at the desk, for an amount or for a named service such as a teeth whitening or a wellness check-up. A purchased card never expires and carries no fee, a patient can redeem it on a call while booking the visit, and an employer can order ten or more for its team as one quote.
All modules
AI Follow-up
AI Follow-up writes to the inquiries a busy desk lets slip: the new patient who asked about an implant consultation and never booked, the self-pay quote left open, the family who met the coordinator and went quiet. Each e-mail is written fresh from what the patient said, and a reply stops it and reaches your staff.
All modules
AI Marketing
AI Marketing sends patient recall e-mail campaigns to the groups you filter, written from your approved knowledge in each patient's language: the six-month dental cleaning, the yearly physical, flu-shot clinic dates, a new location or a new provider. Only patients whose consent allows it are mailed, and every reply is answered or passed to staff.
All modules
AI Auto-Call
AI Auto-Call places appointment reminder calls the day before each visit, from the practice's own number and in each patient's language. The AI gives the time and what to bring, then hears yes, no or another day: yes confirms the booking, no frees the dentist's chair or the therapy slot, and a new day goes to your front desk.
Auto-Call opens with your first paid plan.
All modules
AI Demo
AI Demo turns your approved pages, pictures and videos into a presentation about a treatment or a procedure, such as a dental implant or a knee rehabilitation plan, and Lisa presents it live on a personal link, in the patient's language. Your staff release each one, the patient can interrupt with a question at any moment, and what she cannot answer goes to your gap log.
All modules
AI Live Meetings
AI Live Meetings gives your practice a room with its name on it for presenting a program live: an employer's HR lead or a school's coordinator opens a link and joins in the browser, with nothing to install. Your documents, pictures and videos are one click away, STAND BY hides your screen while you open a private file, and Lisa's notes wait for your confirmation.
All modules
AI Online Meetings
AI Online Meetings opens a video visit, such as a doctor's follow-up or a physical therapy check-in, in the patient's browser, with nothing to install and no account, and keeps them in your branded waiting room until the provider admits them. The medical visit template asks consent at join, an intake form, documents and an identity check, and records nothing.
AI Partner Portal
AI Partner Portal runs the companies that offer your practice's programs to their own clients, such as benefits brokers and wellness firms. Each applies on one link or by your invitation, the AI researches the company on the web for your review, and you approve it with the scopes you choose and a status that ends on its date. The Approved tab counts each partner's demos and sales.
All modules
Refills, records, returns and the calls your staff take, never left on a sticky note.
AI Tickets
AI Tickets turns each refill, records, referral or billing request by phone, chat, e-mail or form into one tracked request with the whole conversation and the patient identified. The AI answers only what your knowledge covers; refills, records and clinical questions wait for the person you name.
All modules
AI Returns & Warranty
AI Returns & Warranty runs the return of a device your practice dispensed, a home blood-pressure monitor or the TENS unit a physical therapist sent home, from the patient's first words to the parcel shipped back. The AI finds the purchase in your records, works out the warranty, checks the request against the rules you wrote in plain words and asks for what is missing before anyone decides.
Returns & Warranty opens with AI Tickets.
AI Calls Transcripts
AI Calls Transcripts writes down the calls your staff take on the computer, in the phone app and on every transferred leg, each with its summary on the patient's front-office record beside what the AI said before the hand-over. Recording stays off until the practice switches it on.
AI Calls Teleprompter
AI Calls Teleprompter puts live call prompts on your receptionist's screen: while the patient talks, the answer from your practice's knowledge appears with its source. It never speaks and adds no clinical judgement of its own; your receptionist stays the voice of the call and reads what the practice wrote.
Documents, imaging reads, training and answers your staff can ask, with the source shown.
AI Team Assistant
AI Team Assistant answers your staff in their own words from the practice's documents and the records each person may open, never from the internet. Every answer cites its document and page, and when nothing is written down it says so and logs the gap.
All modules
AI Chat for your team
AI Chat for your team searches the web the way your staff ask, reads the pages and shows where every fact came from: a supplier's number, a road closure, the weather alerts before you decide to close early. It never reads the practice's records and is not a clinical reference.
AI Knowledge
AI Knowledge holds your website, documents, rules and facts in one tree, and every channel answers patients only from it. A question it cannot answer is never guessed but left for your staff, the rules are tested every night, and nothing you add goes live before a staff member approves it.
All modules
AI Team Training
AI Team Training lets the person who knows the job explain it once, by talking or typing; Lisa then teaches it to every new receptionist, dental assistant or biller by voice and on screen. The new hire listens on a personal link, asks at any moment, then answers a spoken test.
All modules
AI File Cabinet
AI File Cabinet keeps the practice's documents in one archive shaped like a real cabinet: drawers, a file per patient, supplier or contract, and folders inside. Each document is read as it arrives and found again at its page, with rights and a retention per drawer and an audit of every open.
All modules
AI Reading Room
AI Reading Room adds imaging to the patient's file: every ultrasound, X-ray, CT, MRI and ECG stands on one worklist, read as it lands or on your click. Zanus AI reads each study frame by frame; your physician confirms, corrects or rejects every finding and signs the report drafted from the ones kept. It opens when your plan holds AI Team Assistant and AI File Cabinet.
Zanus AI reads to inform. It can be wrong and it is not a medical device. A physician decides.
All modules
AI Time Machine
AI Time Machine lays out a patient history timeline from the practice's own records: every visit, study, letter and note on file at its date. It reads to inform and does not diagnose; it can be wrong, it is not a medical device, and a physician decides.
All modules
From the first call at 7:30 to the last form after closing, patients knock on six different doors. One AI stands behind all of them, at a medical clinic, a dentist, a doctor's office or a physical therapist, and your staff see only what needs a person.
Same-day sick visits, rescheduling and referral offices all call in the same ten minutes. AI Phone answers each caller at once on the clinic's own number, books the visit into the right provider's calendar, and puts clinical callers through to the nurse line as your rules say.
A visitor asks whether the dental office takes her plan and whether the cleaning and the exam can happen on the same morning. The website chat answers from the practice's own pages, by text or by voice, and books the hygiene visit before she leaves the page.
The front desk steps away, and refill, records and referral requests keep arriving by phone and e-mail. Each one becomes a tracked request in the patient's own words, with the callback number read back, waiting for the person the doctor's office named.
A patient calls to move Thursday's session while the physical therapist is working with someone on the table. The AI offers only the free times in that therapist's own calendar, moves the visit and sends the confirmation, and nobody leaves the patient in the room.
AI Auto-Call reaches tomorrow's patients in their own language, from the practice's number. Yes confirms the visit, no frees the dentist's chair or the therapy slot for another patient, and a request for a different day lands on the front desk's list for the morning.
A referring physician's office sends a new patient through the website form. The patient gets a reply in seconds, the front-office record is created with the whole conversation, and your coordinator finds it first thing in the morning, ready to book.
A medical answering service has to know its limits. You write them once; the AI keeps them on every call, chat and e-mail, at the front desk of a clinic, a dental office or a therapy practice.
It answers only from what your practice approved. It gives no medical or dental advice, makes no diagnosis and does not rank symptoms.
A caller who mentions a warning sign your practice listed is told, in your words, to hang up and call emergency services. Nothing is booked.
No refill is renewed and no record released by the AI. The request is written down in full for the person you name.
A caller with a broken tooth or a swollen jaw hears the after-hours instruction your dentist wrote, and is put through to the on-call number when you have one. The AI never says whether it can wait.
A patient who asks whether to keep doing an exercise after new pain gets no yes or no. The question goes to the physical therapist; the AI only books or moves the session.
Each department is set to AI only, AI first or a person first, and you decide when a patient reaches a person.
Medical clinics, dental offices, doctor's offices and physical therapists weigh the same options when the front desk cannot keep up: more staff, a call-center physician answering service, a set of separate tools, or one AI front office.
| What the practice needs | Front desk staff alone | Call-center answering service | Separate tools | Zanus AI |
|---|---|---|---|---|
| The morning rush at a medical clinic | One call at a time, the rest on hold | Messages taken | A phone system and a booking tool | Every caller answered, the visit booked |
| Nights and weekends | Closed | Messages for the morning | Voicemail and a contact form | Answered under your after-hours rules |
| Website chat and e-mail | When there is time | Not covered | A chat tool and a shared inbox | Answered from your approved pages, clinical mail held for staff |
| Refill and records requests at a doctor's office | Sticky notes and callbacks | A message slip | A ticket tool to keep up to date | One tracked request each, for the person you name |
| Dental recalls and hygiene reminders | Calls made by hand | Not covered | A separate reminder service | Reminder calls and recall e-mails that take the answer |
| A physical therapist's run of sessions | Rebooked at the counter after each visit | Messages for the front desk | An online booking page | Each session booked, moved and confirmed in the therapist's own calendar |
| One record of every conversation | Spread across notes | Message slips | One record per tool | Every call, chat, e-mail and form on one record |
| Set-up | Hiring and training | Contracts and scripts | Each tool set up on its own | 2 minutes, from your website |
Separate tools each answer one door, and a call center takes messages for the morning. Zanus AI is the medical answering service behind the whole front office: the same knowledge, the same rules and the same record behind every call, chat, e-mail and form, with a person wherever your rules ask for one.
Keep the number your patients know. Forward it the way you would for a physician answering service: no porting, nothing to install.
Name your doctors, dentists, hygienists or therapists, your locations, visit types, accepted plans, office hours and after-hours coverage. Lisa reads your website for the rest and shows every change before it goes live.
Say which calls go to the nurse line or the on-call dentist, which requests wait for staff, and the emergency instruction every caller must hear.
Give Lisa your practice's website. She builds a private 7-day sandbox around it: a phone line in your area code that answers as your clinic or office, your website with Lisa on it, and a dashboard with your own data. Nothing on your real phones or website is touched.
No card. One trial per company, with an e-mail on your website's domain.
TRY FREE 7 DAYSSee the AI medical answering service pick up, book visits and file requests without setting anything up. Tell us where to send it and the demo link arrives in about 2 minutes.
No sales call. Just the demo in your inbox.
JUST A DEMOIt is an AI that answers the calls of a medical or dental practice on the practice's own number, day and night, instead of a room of operators taking messages. Zanus AI answers every call in the caller's language, books and moves visits in the right provider's calendar, takes messages with the callback number read back and transfers what your rules send to a person. The same AI answers the website chat, the e-mail and the web forms.
One that runs every door of the front office and knows its limits. Zanus AI answers the phone, the website chat, the e-mail and the web forms of a medical clinic, books visits into each provider's calendar, keeps each patient's documents in their own file and hands clinical questions to your staff. Try it free for 7 days with your own website and judge it on your own patients' calls.
For the routine calls, yes. It answers every call at once on your own number, books and moves visits, takes messages with the callback number read back and opens requests for staff. The calls your rules send to a person, such as clinical questions or the on-call physician, are transferred, and your colleague hears who is calling and why before the call connects.
Yes. A dental office sets it up the same way: the AI answers new patients asking about cleanings, exams and accepted plans, books each visit into the dentist's or the hygienist's own calendar and places the recall and reminder calls. A caller with a toothache or a broken tooth hears the instruction your dentist wrote, and the AI never says whether it can wait.
Yes. Each session is booked, moved or confirmed in the physical therapist's own calendar by phone, chat or form, and the reminder call goes out the day before, so a no frees the slot for another patient. Referral forms from a physician's office get a reply in seconds. The AI gives no exercise or treatment advice; those questions go to the therapist.
That is not the aim. The AI takes the repeat questions, the overflow and the after-hours calls, so the people at your desk can give their time to the patients at the counter. Each department chooses AI only, AI first or a person first.
No. It gives no medical or dental advice, makes no diagnosis and does not judge how serious a symptom is. It answers only from the information your practice approved and hands clinical questions to your staff, as your rules say.
Your practice writes an always-say rule with the warning signs. A caller who mentions one is told, in your approved words, to hang up and call emergency services, and nothing is booked. Clinical messages by chat, e-mail or form wait for your staff.
No. Zanus AI is the front office around them, at a medical clinic or a dental office alike: it answers, books, follows up and keeps the front-office record of every conversation. That record is never the chart; the clinical record stays where it is today.
Yes. A doctor's office keeps the number its patients already know and forwards it the way it would for any answering service: no porting and nothing to install. Turn the forwarding off and the line rings at the desk again, the same as before.
The patient's own. The phone answers each caller in their language, the website chat speaks 40 languages, and a call can be routed to the colleague who speaks it, so a family who calls the dental office or the clinic in Spanish is answered in Spanish.
Zanus AI is priced per company, never per seat, so every doctor, dentist, therapist and receptionist works under one subscription. You choose the modules the practice needs, the plans are on the pricing page, and you can hear it on your own calls first.
You set the rules for patient data. Call recording is off as shipped, each department receives only its own transcripts and staff see only the departments they are given. Whether your set-up meets your privacy obligations is decided by your practice and its advisors.
The free trial builds your own practice's sandbox from your website for 7 days, with no card. The demo shows the AI front office ready-made and arrives by e-mail in about 2 minutes, with nothing to set up.
More for healthcare: AI receptionist for medical offices · AI after-hours answering service · AI patient scheduling
For your medical or dental practice
Every call answered, every visit in the right doctor's, dentist's or therapist's calendar, every document in the patient's file, every study ready for your physician, and your team answering from your own documents.
Or call +1 (954) 736-3939 and hear the AI answer.
