What can a jewelry store AI chatbot answer?
Whatever your own pages and records support. On your jewelry store's website the chat answers by text or voice about metals, stone shapes, ring sizes, stock, store hours, cleaning and repair appointments and your policies, then holds a piece or books a consultation. The same AI answers your phone, e-mail and web forms, and a clothing store, a shoe store or a boutique puts it to work the same way for sizes, widths and fit.
Can the AI answer sizing and fit questions?
Yes, from what you give it. Load your size charts, width guides, ring size chart, fit notes such as runs small or true to size, and your product pages; the AI answers from them in the chat, on the phone and by e-mail, and says nothing they do not support. A fit that needs a tape measure, a foot measured or a pin, such as a wedding gown, is booked with your staff.
Can it tell a shopper whether a style is in stock in her size?
Yes, from your own stock records. AI Inventory keeps each item with its quantity, price and the fields you add, such as size, width, color or metal, at the store your records name. The AI reads the answer from there: available, reserved, on order, or on back order with the date you entered. With no record for a piece it says so and offers a call back instead of guessing.
Will it hold a ring, a dress or a pair of shoes for a shopper?
Yes, where you allow it. A caller or a chat shopper who leaves a name and a phone number can have the piece put aside for the time you set, from one hour to a week. Your team sees it marked reserved, anyone else who asks about it hears that it is being held, and the item's own page can be sent to the shopper while you talk.
Can it book ring sizings, engagement ring consultations or watch repairs?
Yes. Each jeweler, watchmaker and consultation room keeps its own calendar, and the AI offers only the open times in it, whether the request comes by chat, phone or form. The customer gets a confirmation and reminders, and the drop-off or the pickup is written on the customer record. What a sizing or a repair costs comes only from your price list, as a quote that waits for your yes.
Can it book fittings, bridal appointments or alterations?
Yes. Each stylist, bridal consultant and fitting room keeps its own calendar, and the AI offers only the open times in it, whether the request comes by phone, chat or form. The customer gets a confirmation and reminders; the evening before, AI Auto-Call rings to check, and a yes keeps the appointment while a no opens the slot for someone else.
Does it help a shoe store with widths and half sizes?
Yes. Load your width chart and each brand's fit notes, such as runs narrow or order a half size up, and keep every style's sizes and widths in AI Inventory. The AI tells a caller whether the trail runner comes in a 10 wide, holds the pair under his name, and sends a half-size exchange through your returns rules for your team to approve.
Can the AI take payment or finish the order?
It takes no card numbers. The AI answers the question, holds the item or writes the quote, then passes the shopper to your own online checkout or to your register, or hands the order to a person on your team. Your payment systems stay exactly where they are today, and your staff close every in-store sale.
How does it handle returns, exchanges and warranty requests?
AI Returns & Warranty checks each request against the rules you wrote: the return window, the receipt or order number, tags on and unworn, the final-sale items, and for watches and fine jewelry the warranty terms you set. A request that fits goes to your team to approve, and the customer then gets the return steps or a time to bring it in. One that does not fit is explained politely, and any exception waits for your manager.
Does it work for our online store as well as the shop?
Yes. The website chat sits on your own pages, the online store included, and answers by text or by voice in 40 languages, with a talking avatar if you want one. E-mails and web forms are answered from the same knowledge, so a shopper who asks online and then calls the shop hears the same answer about the same jacket, pair of boots or bracelet.
Will it replace my sales associates, stylists or jewelers?
No, and it is not built to. People buy a dress, a pair of shoes or a ring from people who can tell them what suits them. The AI takes the repeat questions, the phone during the rush and the chats after closing, so your associates stay with the customers who came in. You decide for each desk whether the AI answers alone, answers first or waits for a person.
Does it replace our point-of-sale system or online store platform?
No. Sales, payments, receipts and loyalty balances stay in the systems you already run. Zanus AI is the front office around them: the calls, the chats, the e-mails, the forms, the holds, the fittings and the follow-ups, all written on each customer's record. Your stock list can come into AI Inventory from a spreadsheet, with a dry run that shows every change before it is written.
How much does it cost for a small clothing, shoe or jewelry store?
Pricing is per company, never per seat: the owner, the jewelers, the stylists and every weekend part-timer share one subscription. You choose the modules your store needs and add more later; the plans are on the pricing page, and the free trial lets you judge it on your own shoppers first.
What is the difference between the 7-day free trial and the demo?
With the trial, Lisa turns your website into a private sandbox of your store for 7 days, no card needed: your own test line, your site with Lisa on it and a dashboard. The demo is already built, asks for nothing and arrives by e-mail in about 2 minutes.