For your clothing, shoe or jewelry store

Turn Product Questions Into Completed Orders Jewelry store AI chatbot for jewelers, clothing stores, shoe stores and boutiques

Shoppers ask about sizing and availability, then leave before my team can reply.

Zanus AI is the jewelry store AI chatbot that clothing stores, shoe stores and boutiques use too: it answers the website chat, every call, e-mail and web form the moment it arrives. It tells a shopper whether the ring comes in a 6, the boots in a wide or the dress in her size, from your own stock records, then holds the piece under her name and books the sizing or fitting while your team stays at the counter.

  • Ring sizes, shoe widths, dress sizes and stock questions answered at once in the website chat, on the phone, by e-mail and on web forms, in the shopper's own language
  • The ring, the last pair or the dress in her size kept aside under the shopper's name for the time you allow, then passed to your own checkout or your register
  • Ring sizings, engagement ring consultations, fittings and alteration pickups booked into each person's own calendar, with reminder calls made for you
Try free 7 days: A free 7-day trial, set up in about 2 minutes, no credit card required. Per company, never per seat; have your store's website and an e-mail on the same domain ready.Just a demo: Nothing to set up: tell us where to send it and the AI demo reaches your inbox in about 2 minutes.
Boutique owner holding up a dress for a shopper at the counter while the AI answers the store's sizing calls
Answered by AI · 24/7

Your complete next-gen AI solution for your clothing, shoe or jewelry store

Every module below is shown at work in a clothing store, a shoe store, a jewelry store or a boutique. Tap a pill to jump to it, then run the whole set free for 7 days on your own store, or ask for the AI demo.

Winner CES 2026 · ISE 2026 · TMCnet Enterprise AI Product of the Year 202624/7 on your own number40 languagesSet up in 2 minutes
Every module, shown in clothing, shoe and jewelry stores

More than a jewelry store AI chatbot: every door, from the first question to the order

People shopping for a dress, a pair of running shoes or an engagement ring decide fast, and they ask before they come in. Is the dress in a 10, do the loafers come in a wide, can the ring be sized down by Friday, will you keep it until Saturday? Zanus AI answers behind every door your store has: the website chat, the phone, the inbox and the web forms, all from your own stock records, size charts, price list and policies. It holds the piece, books the fitting or the ring consultation, sells the gift card and checks the return or the warranty request against your rules, while your associates ask the same AI about fabric, leather care or a watch's warranty. Open any module below, try it free for 7 days or get the AI demo.

Answers & books: the questions shoppers ask before they buy

Sizes, ring sizes, widths, stock and store hours answered in the chat, on the phone, in the inbox and on the forms, with the fitting, the sizing or the consultation booked on the spot.

AI Phone

Every ring size and stock call picked up during the Saturday rush

AI Phone gives your jewelry store AI chatbot a voice on the line: it picks up your store's own number on the first ring, day and night, in the caller's language, and the number on your bags stays yours, simply forwarded. A caller asking about Thursday's late hours or your exchange window hears the answer you approved, and a gown fitting is booked or moved before she hangs up. A brand rep is put through to your buyer, announced by name and reason; anyone else leaves a message with the callback number read back.

All modules
Jewelry store AI chatbot by phone: calls to the store's own number answered on the first ring, real Zanus AI screen
Real Zanus AI screen (demo data): AI Phone, bring your number, seen closer.

AI Booking

Ring sizings and dress fittings booked into each stylist's free slots

AI Booking fills the calendars of your jewelers, stylists and fitting rooms from the phone, the website chat, the forms and your own booking page, in the free slots of each person and each room at each location. A bride booking a gown fitting, a groom booking a ring sizing or a dad bringing his son for a first pair of dress shoes is verified first, then written in the book. The reminder goes out before the day, so the fitting room is ready when they walk in.

All modules
Jewelry store AI chatbot booking: ring sizings and fittings placed in each stylist's open slots, real Zanus AI screen
Real Zanus AI screen (demo data): AI Booking, booking past 100, seen closer.

AI Webchat

Size and stock questions answered in your boutique's website chat

AI Webchat is the jewelry store AI chatbot on your own site, answering by text or voice in 40 languages from your product pages, size charts and approved care documents only. A shopper at midnight can ask whether the cashmere sweater runs true to size or whether the hoops are solid gold, and read the answer as it is written. She can book a fitting without leaving the conversation, and when she asks for a person, or the chat is not sure, it offers one of your associates.

All modules
Jewelry store AI chatbot answering a shopper in the website chat, the reply written as it arrives, real Zanus AI screen
Real Zanus AI screen (demo data): AI Webchat, website chat live now, seen closer.

AI E-mail

The store inbox sorted while associates are on the floor

AI E-mail reads every message that reaches your clothing store or jewelry counter, sorts it by department and drafts the reply from your approved information, in the customer's own language. You choose which kinds go out on their own, such as holiday hours or exchange questions; a stylist borrowing samples, a vendor's late shipment or a complaint waits for a person with the draft ready. The inbox stays answered on the busiest weekend of the season.

All modules
Shared inbox for clothing and jewelry stores: shopper e-mails sorted by desk and answered with AI, real Zanus AI screen
Real Zanus AI screen (demo data): AI E-mail, The Mail desk, one inbox for the whole company, seen closer.

AI Web Forms

Special order and custom ring requests answered the moment they land

AI Web Forms put request forms on your site that reply the instant they are sent, in the shopper's language. A boutique can ask up to five questions of its own, say the occasion, the size, the color and the date the outfit is needed; a jewelry store can collect a photo of the ring to be resized or book a custom ring consultation. Your screening rules are read, and the contact record is created, so no request ends up lost in a notebook by the register.

All modules
Special order form for a boutique or jewelry store: each request answered at once by AI, real Zanus AI screen
Real Zanus AI screen (demo data): AI Web Forms, web forms submissions, seen closer.

AI Avatar

A talking host who greets jewelry shoppers on your website

AI Avatar puts a face in your website chat whose lips follow her voice. She greets each visitor by voice or text in the visitor's language, explains your bridal collection, your sizing service or your return policy from the pages you approved, and hands over to the right associate when a shopper wants one. She never pretends to be a member of your staff, so a shoe store or a jewelry store keeps its welcome warm and honest at any hour.

All modules
Talking AI avatar for a jewelry store website: her voice, how she moves and the pictures she shows, real Zanus AI screen
Real Zanus AI screen (demo data): AI Avatar, The voice, how she moves on the site and the pictures, seen closer.

Sells: holds, gift cards, bridal party quotes and the new-season e-mail

The last pair in his size or the ring she tried on kept aside, gift cards on every channel, quotes for bridal parties, engraving and team orders, and follow-ups that stop as soon as the shopper answers.

AI CRM

Every shopper's calls, chats and e-mails on one customer record

AI CRM fills itself from every call, chat, e-mail and form your store receives. The whole conversation lands on one record with its source, language and time zone, so the associate who calls back knows she asked about the size 7 band twice. Buyers from one company, such as a wedding planner's office or a school ordering uniforms, are grouped together, and a deal opens on the first sales signal, ready for your clothing or jewelry store team to follow.

All modules
Retail CRM for clothing and shoe stores: the associate's to-do list built from calls and chats, real Zanus AI screen
Real Zanus AI screen (demo data): AI CRM, tasks to do to do operators desk, seen closer.

AI Quoting

Bridesmaid dresses and team shoe orders quoted from your price list

AI Quoting prices requests from your own price list on calls, chats, e-mails and purchase orders: six bridesmaid dresses with alterations, a soccer club's cleats, a corporate order of logo polos, engraved cufflinks for the groomsmen. Every quote waits for your yes before it leaves the store. The customer accepts on their own quote page and pays the way your shop already takes payment; the AI never handles a card itself.

All modules
Closed quotes for a boutique's bridal parties and a shoe store's team orders, priced from your list, real Zanus AI screen
Real Zanus AI screen (demo data): AI Quoting, quotes closed, seen closer.

AI Proposal Studio

Corporate uniform and gift proposals written on your letterhead

AI Proposal Studio handles the bigger requests a clothing store or jeweler gets now and then: a hotel outfitting its front desk staff, a firm choosing anniversary gifts for its employees. It reads the request and its attachments page by page, asks three questions at most, writes from your knowledge and prices every line from your own rate card, then prints it on your letterhead. A manager approves, a person on your team sends it, and the proposal is tracked from there.

All modules
Proposal blocks and templates for a clothing store's uniform orders and a jeweler's corporate gifts, real Zanus AI screen
Real Zanus AI screen (demo data): AI Proposal Studio, Blocks & pictures: what a proposal is made of, the templates, the pictures and the illustrations, seen closer.

AI Inventory

The last pair in a size 8 found, priced and held for the caller

AI Inventory is your list of what the store sells or rents, each item with its picture, price and quantity. When a caller or a chat shopper asks about the suede chelsea boot in an 8 or the pearl studs from your window, the AI says whether it is in stock and gives the price exactly as written on its card. It e-mails the item's page and holds the piece under the shopper's name for the hours you set; a tuxedo rental is booked the same way.

All modules
Stock lookup for shoe and jewelry stores: the item list imported and exported for phone and chat, real Zanus AI screen
Real Zanus AI screen (demo data): AI Inventory, internal settings import and export, seen closer.

AI Gift Cards

Birthday and holiday gift cards sold at the counter and online

AI Gift Cards sells your store's cards on your own gift page, on the phone, in the website chat and at the counter, for an amount or for a named service such as a ring cleaning or an alteration. A purchased card never expires and carries no fee, and you can print QR cards for the holiday table by the door. Cards are redeemed on a call or at the desk on any phone, and a company buying ten or more for its staff gets one quote.

All modules
Gift card settings for a clothing or jewelry store: amounts, designs, delivery and redeeming, real Zanus AI screen
Real Zanus AI screen (demo data): AI Gift Cards, a company's order of many cards, seen closer.

AI Follow-up

Open quotes and special-order questions followed up for you

AI Follow-up writes to the shoppers who asked and went quiet: the bride who got a quote for her bridesmaids, the man who inquired about a custom engagement ring, the coach who never confirmed the team's sneaker order. Each e-mail is written fresh from what that customer actually said. The moment someone replies, the follow-up stops and the reply reaches your boutique or jewelry store staff, who pick up the conversation from there.

All modules
Follow-up desk of a boutique: the jewelry and clothing shoppers your staff should call now, real Zanus AI screen
Real Zanus AI screen (demo data): AI Follow-up, Activity, what happened for every contact over the period, seen closer.

AI Marketing

New arrivals e-mailed to the shoppers your filters pick

AI Marketing sends e-mail campaigns to the group of contacts you filter: everyone who bought boots last fall, the customers who asked about lab-grown diamonds, the regulars of your downtown location. Each campaign is written from your approved knowledge in each customer's own language, and only contacts whose consent allows it receive it. When a shopper replies to ask about the new arrivals, the AI answers or passes the reply to a person on your clothing store team.

All modules
Email campaigns for a shoe or jewelry store, with the videos a campaign can carry, real Zanus AI screen
Real Zanus AI screen (demo data): AI Marketing, videos, seen closer.

AI Auto-Call

Fitting and pickup confirmations called from your store's number

AI Auto-Call rings customers from your store's own number to remind and confirm: tomorrow's tailoring fitting, Saturday's ring pickup appointment, the bridal consultation next week. Many calls run at once, each in the customer's language. The AI hears yes, no or another day; a yes confirms, a no frees the slot for the next shopper, and a request for another day goes to your staff. Every answer is logged, so the morning list at your clothing or jewelry store is already settled.

All modules
Reminder calls for jewelry store pickups and boutique fittings: the line, the hours, calls at a time, real Zanus AI screen
Real Zanus AI screen (demo data): AI Auto-Call, Settings: the line, the hours, the calls at a time, seen closer.

AI Demo

A personal tour of the bridal collection, presented by Lisa

AI Demo builds a personal presentation from your own pages, pictures and videos, for example your engagement ring collection or your made-to-measure suiting. Lisa presents it live on a personal link in the customer's language, after you release each one. The customer can interrupt with a question at any moment, and whatever Lisa cannot answer goes to your gap log, so your jewelry store or clothing store learns what to add to its pages next.

All modules
Personal AI demos of a jewelry store's bridal collection, built from its own pages and pictures, real Zanus AI screen
Real Zanus AI screen (demo data): AI Demo, the spine of every book, seen closer.

AI Live Meetings

Video shopping appointments in a room with your store's name

AI Live Meetings gives your store a room with its name on it, where a customer joins from a link in the browser with nothing to install: a bride in another city choosing between three gowns, a collector looking closely at a watch. Your pictures, videos and line sheets sit one click away, and STAND BY hides your screen while you open a private file such as a supplier price sheet. Lisa's notes wait for your confirmation, and screen sharing helps on support calls.

All modules
Virtual shopping appointments for a boutique or jewelry store: live meetings in a branded room, real Zanus AI screen
Real Zanus AI screen (demo data): AI Live Meetings, live demos active demo links, seen closer.

AI Online Meetings

Vendor calls and trunk show planning with notes for your yes

AI Online Meetings runs meetings in the guest's browser with no install and no account: a call with a shoe brand's rep, a planning session for a trunk show, a talk with a wedding planner. Guests wait in your branded waiting room until you admit them, and templates by kind of meeting keep each one in shape. Afterwards Lisa writes the summary, the decisions and the next steps, which wait for your yes, so the boutique keeps a clean record of every vendor agreement.

All modules
Online meeting room settings for a clothing store: the brand on the room, waiting time and usage, real Zanus AI screen
Real Zanus AI screen (demo data): AI Online Meetings, Online meetings settings, the room, who may do what and the usage, seen closer.

AI Partner Portal

Stylists and wedding planners who refer shoppers, approved in one place

AI Partner Portal is for the businesses that resell or refer for your store: personal stylists, wedding planners, a bridal salon that sends couples to your jewelry counter. They apply on one link or by your invitation, and the AI researches each one on the web for your review. You approve with the scopes you choose and a status that ends on its date, set wholesale tiers for boutiques that carry your line, and the Approved tab counts each partner's demos and sales.

All modules
Reseller application form for the stylists and partner stores of a jewelry or clothing brand, real Zanus AI screen
Real Zanus AI screen (demo data): AI Partner Portal, resellers reseller form editor, seen closer.

Supports: returns, exchanges and warranty requests checked against your rules

Every return, exchange or watch and jewelry warranty request held up to your window, your tag rule and your final-sale list, every ticket tracked, every call your staff take written down.

AI Tickets

Wrong-size deliveries and hem complaints tracked to the end

AI Tickets turns calls, chats, e-mails and forms into tracked requests, each with the whole conversation and the customer identified. When a shopper writes that her online order arrived in the wrong size, or a customer asks why the hem on his trousers still is not right, the AI answers what your knowledge covers. Everything else waits for the person you name, so nothing slips between the clothing store's sales floor and the back room.

All modules
Help desk for clothing and shoe stores: answered requests with who replied, the time and the rating, real Zanus AI screen
Real Zanus AI screen (demo data): AI Tickets, Tickets · the Responded tab with who answered, the time and the rating, seen closer.

AI Returns & Warranty

Exchanges, returns and watch warranty claims checked against your rules

AI Returns & Warranty starts with troubleshooting, like a watch that stopped or a clasp that will not close, then finds the purchase in your records and works out the warranty. A return of a dress or a pair of sneakers is checked against the rules you wrote in plain words, and the AI asks for what is missing, such as the order or a photo of the tags. Your yes is needed on every return, and every e-mail to the shopper is written for you.

All modules
Returns and warranty requests at a jewelry or shoe store, followed from requested to completed, real Zanus AI screen
Real Zanus AI screen (demo data): AI Returns & Warranty, RMAs · the page as it opens, the road, the cards, the stage chips and the open requests, seen closer.

AI Calls Transcripts

Calls your jewelers take, written on the customer's record

AI Calls Transcripts writes down the calls your people take on the computer, in the phone app and on every transferred leg, with a summary on the customer's record beside what the AI said before the handover. When the owner of your jewelry store wants to know what was promised about a resizing or a repair date, the answer is there in writing, word for word. Recording stays off until you switch it on.

All modules
Call transcripts for jewelry and clothing store staff, each summary written to the customer record, real Zanus AI screen
Real Zanus AI screen (demo data): AI Calls Transcripts, auto retraining auto retrained, seen closer.

AI Calls Teleprompter

The right care and fit answer on screen while a shopper talks

AI Calls Teleprompter follows the call while the customer talks and puts the answer from your knowledge on your associate's screen, with its source: how to clean sterling silver, whether a brand's sneakers run narrow, how long an alteration takes. It never speaks on the call. Your associate stays the voice of the boutique, and a part-timer on her second Saturday answers like someone who has worked the floor for years.

All modules
Written answers behind a clothing store's on-call teleprompter, ready for associates on the phone, real Zanus AI screen
Real Zanus AI screen (demo data): AI Calls Teleprompter, Answers & battle cards, the written answers that outrank the pages, seen closer.

Helps your team: size charts, care cards and store policy on tap

Your fit notes, leather and fabric care, metal and stone care cards and brand line sheets answered with the source shown, supplier paperwork filed, and new associates trained by voice.

AI Team Assistant

Hold times and watch warranties answered for associates, with the page

AI Team Assistant answers your staff from your own documents and the records each person may open, never the internet. A new hire asks how long a special-order hold lasts or what the warranty covers on a brand's watches, and the answer cites the document and page it came from. When nothing is written down it says so plainly and logs the gap, so the owner of the jewelry store knows which policy to write next.

All modules
Team assistant for jewelry store staff, answering from the store's own documents apart from web chat, real Zanus AI screen
Real Zanus AI screen (demo data): AI Team Assistant, The home screen with the two chats told apart, seen closer.

AI Chat for your team

Trend and supplier research for your buyers, every fact sourced

AI Chat for your team searches the web the way your buyers and managers ask: which mills make organic denim, what the spring trade shows are featuring, how a new shoe brand describes its sizing. It reads the pages, shows where every fact came from and checks each one before you act on it. It never reads your store's records, so it stays a research desk for your clothing or jewelry store, kept apart from customer files.

All modules
Web research chat for a boutique's buyers: personal access links and where each one stands, real Zanus AI screen
Real Zanus AI screen (demo data): AI Chat for your team, Personal chat links, the All tab with every state side by side, seen closer.

AI Knowledge

One set of store facts behind the chat, the phone and the inbox

AI Knowledge holds your website, documents, rules and facts in one tree that every channel answers from: the sizing guide for each denim cut, the gold purity of each ring line, your exchange window and your holiday hours. A question it cannot answer is left for your staff and never guessed. Your rules are tested every night, and nothing new goes live before a person at your store approves it.

All modules
Knowledge base behind a jewelry store AI chatbot, with written answers that outrank the pages, real Zanus AI screen
Real Zanus AI screen (demo data): AI Knowledge, knowledge websites, seen closer.

AI Team Training

New sales associates trained on your store's way of selling

AI Team Training lets the person who knows the job explain it once, by talking or typing: how your store measures a finger, how to tag and shelve a return, how to open the fitting rooms in the morning. Lisa then teaches it to every new hire by voice and on screen on a personal link. The new hire can ask at any moment, then answers a spoken test, and you see who finished before the holiday season begins.

All modules
Staff training courses for clothing, shoe and jewelry store associates, taught by voice, real Zanus AI screen
Real Zanus AI screen (demo data): AI Team Training, main training, seen closer.

AI File Cabinet

Vendor invoices, gem certificates and leases filed and found again

AI File Cabinet is one archive shaped like a real cabinet, with drawers, a file for each supplier, brand, customer or lease, and folders inside. Every document is read as it arrives, from a gem certificate to a line sheet or a landlord's letter, and found again at its page. Rights and retention are set per drawer, and every open is audited, so your jewelry store always knows who looked at what.

All modules
Document filing for a jewelry store: a supplier file's story on one timeline, by channel, real Zanus AI screen
Real Zanus AI screen (demo data): AI File Cabinet, The story of a file: every document as a moment on one timeline, by channel, seen closer.

AI Time Machine

A regular customer's history laid out on one timeline

AI Time Machine builds a timeline from your own records: a long-time customer's history at your store, the story of a custom ring order, or the run-up to a disputed return. Every visit, letter, note and document sits at its date, so the manager sees the whole picture before calling back. It informs and a person decides, which keeps your boutique or jewelry store in charge of what happens next.

All modules
Customer history timeline for a boutique or jewelry store, built from its own records, real Zanus AI screen
Real Zanus AI screen (demo data): AI Time Machine, The AI Time Machine, the company's history on one timeline, seen closer.
A day at the front desk

A day of shopper questions at clothing, shoe and jewelry stores

Every store on this page hears the same three questions all day long: do you have it, will it fit, can you keep it for me. Here is one day, door by door, across a clothing store, a jewelry counter, a boutique and a shoe store, with your team on the sales floor and the AI on everything else.

Her size, before the doors open

A caller saw the green linen wrap dress in your clothing store's window last night and wants a medium. The AI reads the item record, tells her one medium is left at the downtown store, and holds it under her name and number until four, the hold time you chose.

A ring question in the website chat

A shopper on your jewelry store's site asks the chat, by voice, whether the oval solitaire she saved comes in white gold and whether it can be sized to a five and a half. The chat answers from your product page and sizing policy, then books a private consultation with your bridal jeweler for Thursday.

The inbox while the fitting rooms are full

Your only associate at the boutique is zipping up three customers when fifteen e-mails land: holiday hours, a stylist asking to borrow pieces for a shoot, a supplier's new ship date. AI E-mail sorts them by department and drafts each reply; the supplier mail and the shoot request wait for you.

A half size up, through the form

A customer who bought ankle boots from your shoe store's site fills in the returns form: they pinch and she wants a half size up. The AI checks the request against your rules, inside the window, clean soles, not final sale; your team approves it, she gets the return steps, and the bigger pair is held for her.

A new associate and a watch warranty

A customer at the jewelry counter asks your newest hire whether the warranty on his watch covers a cracked crystal. She types the question to the team assistant, gets the answer from the brand's warranty sheet with the source shown, and opens the warranty request instead of guessing or calling the owner on her day off.

A bridal party after closing

The doors are locked when a bride calls the boutique to book a gown fitting and asks what five bridesmaid dresses would come to. The AI books the fitting into your bridal consultant's own calendar, writes the quote from your price list for your yes, and tomorrow's fittings and ring pickups get their reminder calls.

Your rules

Where the AI stops and your team take over

A chatbot for a jewelry store or a clothing store has to know where its job ends. You set the limits once; the AI keeps them in the chat, on the phone and in the inbox.

Fit and ring size come from your charts, not a guess

Sizes, widths, ring sizes and fit advice come only from the size charts, fit notes and product pages you approved. When they cannot settle it, such as a gown that needs pinning, a foot that needs measuring or a finger that needs a sizer, the AI says so plainly and books the shopper in with a person.

Value and stones stay with your jeweler

The AI does not appraise a piece, grade a stone or say what an heirloom is worth. It answers from the descriptions, certificates and policies you loaded, and books the appraisal, the cleaning or the repair drop-off with your jeweler.

Custom and special orders wait for your yes

A custom engagement ring, a special-order size or a made-to-measure suit is quoted only from the price list you set, and the quote waits for your approval. Delivery dates come from your records; when there is none, the AI offers a call back.

Payment stays at your checkout

The AI takes no card numbers. It holds the item, quotes the order and sends the shopper to your own online checkout or to your register; every payment is taken there, by your systems or by your staff.

Refunds and exceptions wait for a person

A return outside your window, a store credit exception, a price adjustment or a discount request is written down in full, with the conversation attached, for the person you name. Nothing goes out on terms you did not set.

A person whenever your rules say so

Desk by desk, you choose whether the AI answers alone, answers first or lets a person pick up first. When a call is passed on, your associate hears who is calling and why before saying hello.

Compared

Clothing, shoe and jewelry store service compared: the floor, a widget, a service or one AI

When the phone rings in the Saturday rush and the website chat lights up at midnight, most clothing, shoe and jewelry stores weigh the same options: let associates grab the phone between customers, add a basic chat widget to the online shop, pay a live answering service to take messages, or put one AI front office behind every door.

What the store needsAssociates between customersA basic chat widgetA live answering serviceZanus AI
Is it in my size or my width?Someone checks the stockroomPoints to the product pageWe will call you backRead from your stock record, then held under the shopper's name
How does it fit?Depends on who is workingA canned answerCannot answer fit questionsAnswered from your size charts and fit notes
Engagement ring consultationsBooked when someone picks upA contact formA message for the morningBooked into your jeweler's own calendar, with a reminder call
The Saturday afternoon rushThe phone rings out behind the registerChat only, no phoneMessages takenEvery call and chat answered while the team sells
Late nights and SundaysClosedA few set questionsA message slip for MondayHolds, fittings and answers under your after-hours rules
Returns, exchanges and warrantiesNotes taped by the registerA link to the policy pageNot coveredChecked against your window, tag, final-sale and warranty rules
Bridal parties and custom ordersQuoted when someone has timeNot coveredNot coveredQuoted from your price list, waiting for your yes
Set-upHiring and trainingAnswers to write and keep currentA contract and a script2 minutes, from your website

A chat widget can point a shopper to the size chart, and a jewelry store answering service can take her message for the morning; neither can tell her the last pair of size 8 boots is in the back, or that the solitaire comes in white gold, and keep it for her until four. Zanus AI answers the question itself from your own records, then holds, books or quotes right there, with one set of rules and one customer record behind the chat, the phone, the inbox and the forms, and your team steps in wherever you decide.

Set-up

Set up your store's AI chatbot and phone answering in 2 minutes

Forward the store's number

Keep the number printed on your tags, ring boxes, bags and storefront. Point it at the AI with call forwarding from your carrier; there is no porting and no hardware to add.

Tell Lisa about your store

Give her your hours, your locations, the brands and metals you carry, your hold time, your return, exchange and warranty rules and the appointments you offer. Lisa reads your website for everything else, imports your stock list from a spreadsheet, and shows you each change before it goes live.

Name who handles what

Say who takes the bridal, fitting and ring questions, who approves returns and warranty requests, who answers wholesale mail, and which questions always reach a person, however simple they look.

See it work

Two ways to see it work for your store

Try it free with your own store

Hand Lisa your store's website and she builds a private sandbox that runs for 7 days: a phone number local to you that answers in your store's name, your own site with Lisa on it, and a dashboard showing your own data. Your real phone and online shop are left untouched.

No credit card. One trial per company, signed up with an e-mail on your store's domain.

TRY FREE 7 DAYS

Only the demo, no set-up

Watch the AI front office answer a ring size question, hold a pair of boots and book a fitting, without changing a single setting. Tell us where to send it and the demo link lands in your inbox in about 2 minutes.

No sales call, nothing to configure: the demo arrives by e-mail.

JUST A DEMO
Frequently asked questions

Questions owners ask about an AI chatbot for jewelry stores, clothing and shoe stores

What can a jewelry store AI chatbot answer?

Whatever your own pages and records support. On your jewelry store's website the chat answers by text or voice about metals, stone shapes, ring sizes, stock, store hours, cleaning and repair appointments and your policies, then holds a piece or books a consultation. The same AI answers your phone, e-mail and web forms, and a clothing store, a shoe store or a boutique puts it to work the same way for sizes, widths and fit.

Can the AI answer sizing and fit questions?

Yes, from what you give it. Load your size charts, width guides, ring size chart, fit notes such as runs small or true to size, and your product pages; the AI answers from them in the chat, on the phone and by e-mail, and says nothing they do not support. A fit that needs a tape measure, a foot measured or a pin, such as a wedding gown, is booked with your staff.

Can it tell a shopper whether a style is in stock in her size?

Yes, from your own stock records. AI Inventory keeps each item with its quantity, price and the fields you add, such as size, width, color or metal, at the store your records name. The AI reads the answer from there: available, reserved, on order, or on back order with the date you entered. With no record for a piece it says so and offers a call back instead of guessing.

Will it hold a ring, a dress or a pair of shoes for a shopper?

Yes, where you allow it. A caller or a chat shopper who leaves a name and a phone number can have the piece put aside for the time you set, from one hour to a week. Your team sees it marked reserved, anyone else who asks about it hears that it is being held, and the item's own page can be sent to the shopper while you talk.

Can it book ring sizings, engagement ring consultations or watch repairs?

Yes. Each jeweler, watchmaker and consultation room keeps its own calendar, and the AI offers only the open times in it, whether the request comes by chat, phone or form. The customer gets a confirmation and reminders, and the drop-off or the pickup is written on the customer record. What a sizing or a repair costs comes only from your price list, as a quote that waits for your yes.

Can it book fittings, bridal appointments or alterations?

Yes. Each stylist, bridal consultant and fitting room keeps its own calendar, and the AI offers only the open times in it, whether the request comes by phone, chat or form. The customer gets a confirmation and reminders; the evening before, AI Auto-Call rings to check, and a yes keeps the appointment while a no opens the slot for someone else.

Does it help a shoe store with widths and half sizes?

Yes. Load your width chart and each brand's fit notes, such as runs narrow or order a half size up, and keep every style's sizes and widths in AI Inventory. The AI tells a caller whether the trail runner comes in a 10 wide, holds the pair under his name, and sends a half-size exchange through your returns rules for your team to approve.

Can the AI take payment or finish the order?

It takes no card numbers. The AI answers the question, holds the item or writes the quote, then passes the shopper to your own online checkout or to your register, or hands the order to a person on your team. Your payment systems stay exactly where they are today, and your staff close every in-store sale.

How does it handle returns, exchanges and warranty requests?

AI Returns & Warranty checks each request against the rules you wrote: the return window, the receipt or order number, tags on and unworn, the final-sale items, and for watches and fine jewelry the warranty terms you set. A request that fits goes to your team to approve, and the customer then gets the return steps or a time to bring it in. One that does not fit is explained politely, and any exception waits for your manager.

Does it work for our online store as well as the shop?

Yes. The website chat sits on your own pages, the online store included, and answers by text or by voice in 40 languages, with a talking avatar if you want one. E-mails and web forms are answered from the same knowledge, so a shopper who asks online and then calls the shop hears the same answer about the same jacket, pair of boots or bracelet.

Will it replace my sales associates, stylists or jewelers?

No, and it is not built to. People buy a dress, a pair of shoes or a ring from people who can tell them what suits them. The AI takes the repeat questions, the phone during the rush and the chats after closing, so your associates stay with the customers who came in. You decide for each desk whether the AI answers alone, answers first or waits for a person.

Does it replace our point-of-sale system or online store platform?

No. Sales, payments, receipts and loyalty balances stay in the systems you already run. Zanus AI is the front office around them: the calls, the chats, the e-mails, the forms, the holds, the fittings and the follow-ups, all written on each customer's record. Your stock list can come into AI Inventory from a spreadsheet, with a dry run that shows every change before it is written.

How much does it cost for a small clothing, shoe or jewelry store?

Pricing is per company, never per seat: the owner, the jewelers, the stylists and every weekend part-timer share one subscription. You choose the modules your store needs and add more later; the plans are on the pricing page, and the free trial lets you judge it on your own shoppers first.

What is the difference between the 7-day free trial and the demo?

With the trial, Lisa turns your website into a private sandbox of your store for 7 days, no card needed: your own test line, your site with Lisa on it and a dashboard. The demo is already built, asks for nothing and arrives by e-mail in about 2 minutes.

More for retail: AI receptionist for retail stores and boutiques · AI retail chatbot for stock, hours and holds · AI fitting and consultation booking for retail stores

For your clothing, shoe or jewelry store

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Every ring size, width and dress size question answered, every last piece held under the right name, every fitting and consultation in the right calendar, every return and warranty request measured against your own rules, and your associates answering from your own care cards and fit notes.

Or call +1 (954) 736-3939 and hear the AI answer.

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