ZANUS FRONT OFFICE FOR PUBLIC LINE — VOLUME FORECASTNEW

Forecasts from what the public actually asked and reported.

Next month’s request volume per office, the backlog each office carries and how it is trending, the surge that a forecast storm, a bill-due week or the first day of enrollment will bring, this week’s appointment no-show risk per slot, the addresses reported twice — computed from the calls, chats and forms the AI itself handled, not from fields someone typed in. Every number comes with the reasons.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Statistics → Forecast tab: every deal, probability + the WHY. Auditable — not a black box.

What it does

Volume and backlog, per office

Where the utility desk needs another agent after the storm, where the registrar’s queue is about to peak, which office closes requests slowest — from actual contacts.

No-show risk, per appointment

“71% — first-time applicant, booked eight days out, reminder unanswered.” So the office calls the right person the day before.

Response-time stats, by office

How fast each office acknowledges and closes, time to first answer and time to resolution — the numbers your board or council asks for, with the WHY.

Inside Forecast & Statistics — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own organization7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Every lost deal makes the next one easier to win

Objections that were never answered feed the knowledge-gap queue automatically. Answer once — every channel knows it forever. Aggregate view: your top 5 loss reasons this quarter.

Post-mortems from transcripts, not from a rep’s memory
Losses become knowledge, automatically
Response-time stats included

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

A forecast read from CRM fields — stage, amount, close date — is reading what humans typed. Ours reads the conversations themselves. The machine that gave the demo and took the call computes the probability — and tells you WHY.

Questions, answered

Is any of this a decision about a person?

No. It forecasts front-office events only — volumes, backlog, attendance, acknowledgment times. Nothing about eligibility, enforcement or any individual’s standing, and emergency calls are never part of the count.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own organization. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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