What does a furniture store AI chatbot do for a used furniture store?
It answers shoppers in the chat on your own website, by text or voice and in 40 languages, from your item list: whether a piece is still there, its measurements and condition as you wrote them, your delivery area and your hours. It holds the piece under the shopper's name, prepares delivery quotes from your price list for your yes, and the same AI answers your phone, e-mail and web forms. It is an AI chatbot for furniture stores whose stock is one of a kind, and just as useful to a thrift or consignment shop with a few sofas beside the racks.
Can the chat tell a shopper whether an item is still available?
Yes, from your item list. When a shopper asks about the mirror in last night's post, the AI looks it up and says whether it is still there and at what listed price. One-of-a-kind stock sells fast, so the answer is only as fresh as your list: a piece sold at the counter should come off it right away.
Can shoppers hold a piece by chat or by phone?
Yes. The AI places the hold under the shopper's name and number for the time your shop allows, such as until closing or for one day, and tells them when it ends. A reminder call can check that they are still coming, and a no puts the piece back on the floor. The AI takes no deposit.
Will it work for a pawn shop?
Yes. It answers your hours, what your pawn shop buys and takes in, the photo ID a seller needs and whether a guitar, a tool set or a watch in your case is still for sale, and it holds retail pieces for a visit. Valuations, loan amounts and loan terms go to your staff: the AI gives no financial advice and makes no offer.
Can it book consignment drop-offs and furniture pickups?
Yes. Consignors book a slot with your buyer by chat, phone or your web form, in the calendar you choose, with a confirmation and a reminder call the day before. Sellers of a sofa or a dining set can book a pickup in your truck's calendar, and donors hear your drop-off hours and what you accept.
Does the AI value items or make offers to sellers?
No. It gives no appraisals, no price estimates, no offers and no opinion on authenticity, gold content or age. It explains how your buying and consignment work, what you accept and how the split is set out in your terms, then books the visit so your buyer or pawnbroker can look at the piece in person.
Does it take payments, deposits or card numbers?
No. The AI takes no card payments and no deposits, and it never asks for a card number. Holds are kept under a name and paid for at your counter. Payout questions from consignors and loan questions from pawn customers are written down in full and passed to the person you name.
Will it work for a charity thrift store run by volunteers?
Yes. The AI takes the repeat questions so volunteers can sort, price and serve shoppers. Your store policies and intake rules sit in one knowledge base, the team assistant answers volunteers from it with the source shown, and you can turn your own walkthrough of the back room into a training course just by talking.
Does it replace our point-of-sale, pawn or consignment software?
No. Zanus AI is the front office around the systems you already run: it answers, holds, books, follows up and keeps the record of every conversation. Your register, your tagging, your loan records and your consignor accounts stay where they are today, and the number on your sign stays yours.
Which languages can the chat and the phone speak?
The shopper's own. The website chat works in 40 languages by text or voice, with a talking avatar if you want one, and the phone answers in the language the caller speaks. A call can also be transferred to the person on your team who speaks it.
How much does it cost for a small resale shop?
Zanus AI is priced per company, never per seat, so every buyer, volunteer and manager works under one subscription, whether you run one shop or several. You pick the modules your shop needs, and the plans are listed on the pricing page.
What is the difference between the 7-day free trial and the demo?
The free trial builds a sandbox of your own shop from your website for 7 days, with no card: a phone line, your site with Lisa on it and a dashboard. The demo shows the AI front office ready-made, needs nothing from you and arrives by e-mail in about 2 minutes.
