ZANUS FRONT OFFICE FOR HEALTH PAYERS — ADD AI TO WHAT YOU HAVE NEW
Keep the systems your plan runs on. The AI does the front-office work — and writes it back.
Your core administration, claims and eligibility systems stay the record. The Front Office answers, verifies, files and follows up, then writes requests, contacts and bookings back through webhooks, API and native calendar sync — reads back claim, prior-authorization and eligibility status only where you authorize it — and exposes a standard MCP server so any AI you authorize can read your front office. Integrations without a system-integrator project.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real Settings › Connectors tab: webhooks + API, CRM sync, MCP server.
What it does
Every request, verification, quote and booking fires an event your core-administration vendor or integrator can consume; a read-only API serves the same data.
Google and Microsoft calendars for callbacks and enrollment meetings; native CRM sync for the broker and group pipeline your sales team already keeps.
Any AI you authorize reads your front-office data through a standard protocol — scoped, read-only tokens you can revoke, every access logged.
Inside “Add AI to what you have” — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
AI-native is a protocol, not a partnership
Some platforms let one chosen AI read your data — through their partnership, on their terms. Zanus takes the open road: a standard MCP server, so ANY AI you authorize can read your front office.
- Works with any MCP-capable assistant and with your own agents
- Scope checkboxes per token — least privilege by default
- Read-first: writes go through your approval paths
Available on its own — or inside a solution
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Not a replacement. A layer.
The old way: software your team operates, one screen at a time, with an “AI button” bolted on. The AI way: the whole front office is AI — it answers the phone, the chat, the e-mail and the web forms, and files the result in the systems you already trust. You keep the filing cabinet; the work moves here.
- Your CRM stays the system of record — the AI writes into it
- Your phone numbers stay — the AI answers first, your team first, or any mix
- Your mailboxes stay — forward a copy and reply from Front Office
Questions, answered
Can it read claim status or eligibility from our systems?
Only where you authorize it, only the fields you allow, through the interface your core-administration or claims vendor exposes. The AI reads back what your system returns — a claim status, an eligibility on file, a prior-authorization status — and never interprets it into a coverage answer.
Is member data exposed to outside AIs?
Only to the AI you explicitly authorize, only the front-office fields you allow, through revocable read-only tokens — and every access is logged. Writes go through the same approvals as everything else in your Front Office.
Try it free on your own health plan. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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