ZANUS FRONT OFFICE FOR HEALTH PAYERS — VOLUME & RENEWAL RISKNEW

Forecasts from what members and brokers actually said and did.

Next January’s member-line volume, this quarter’s renewal risk per employer group, the probability that a broker’s open quote becomes an enrolled group, the enrollments likely to miss their effective date — computed from the calls, chats, quotes and forms the AI itself handled, not from fields a representative typed after the call. Every number comes with the reasons.

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REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Statistics → Forecast tab: every deal, probability + the WHY. Auditable — not a black box.

What it does

Renewal risk, per group

“71% — renewal proposal unopened for nine days, three billing complaints since March, broker asked about effective dates.” So the account executive calls first.

Volume by line, language and season

Where the member line spikes after invoices go out, which provider organizations drive eligibility calls, which languages are growing — abandoned calls included.

Quotes likely to convert

Which open small-group quotes will enroll and which need the account executive’s call before the effective date — with the WHY.

Inside Forecast & Statistics — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own health plan7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Every lost deal makes the next one easier to win

Objections that were never answered feed the knowledge-gap queue automatically. Answer once — every channel knows it forever. Aggregate view: your top 5 loss reasons this quarter.

Post-mortems from transcripts, not from a rep’s memory
Losses become knowledge, automatically
Response-time stats included

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

A forecast read from CRM fields — stage, amount, close date — is reading what humans typed. Ours reads the conversations themselves. The machine that gave the demo and took the call computes the probability — and tells you WHY.

Questions, answered

Is any of this a clinical or actuarial prediction?

No. It forecasts front-office events only — call volume, requests, quote conversion, renewal engagement, enrollment completion. Nothing about a member’s health, claims cost or risk scores; your actuaries keep that work.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own health plan. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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