ZANUS FRONT OFFICE FOR HEALTH PAYERS — PROTECTION

The fuse box for your AI spend. Abuse hits a wall. Members see courtesy.

AI that answers members, providers and brokers 24/7 needs a fuse box. Six daily caps — credits, voice, avatar, chats, explainers, emails — session shields against scripts hammering your quote form or member chat during open enrollment, and polite failovers: an over-cap chat falls back to a callback form, a call in progress is never cut. Your members see courtesy; your invoice stays known.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Protection — daily fuses, session shields, demo budgets

The real Protection menu: daily fuses — credits, voice, avatar, chats, demos, emails — live bars, editable caps, failovers in writing.

What it does

Six daily fuses

Caps sit far above the January surge — they exist for abuse, not for members, provider offices or brokers.

Session shields

Time ceilings, question budgets, repetition detectors: a script cannot burn your credits pretending to be a member checking a deductible.

Polite failovers

Over cap? Chat offers a callback form, voice offers a message; the first fuse trip of the day emails your billing contacts.

Inside Protection — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own health plan7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Polite failovers, not error screens

Over-cap chat falls back to lead capture. Voice falls back to text. The avatar drops to the free standby loop. Marketing sends shift to tomorrow. Members see courtesy; scripts hit a wall — and the first fuse trip of the day emails your billing contacts, with every trip in the audit log.

Members see a polite fallback, not an error screen
First trip of the day → email to billing contacts
Every trip in the audit log

Session shields: time ceiling, question budget, repetition detector, concurrency limits

Usage and Billing: the credit gauge and per-feature spend graphs

Credits on an honest gauge

Some AI features run on rechargeable credits, consumed only if and when you use them — and Protection guards that balance: a live gauge with the value in view, per-feature spend graphs, and auto-refill with a monthly cap that never double-orders. Refill directly from the app.

Alert thresholds mailed BEFORE anything runs out
Auto-refill: pick the pack, set the trigger, cap the month
At zero the tenant pauses politely — a call in progress is never cut
See plans →

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

Usage-metered AI platforms bill whatever the meter says — a bot attack or a viral link is YOUR invoice problem. Zanus caps every resource daily, degrades politely, and tells you the same morning. A script hammering your widget all weekend costs a capped, known amount — and Monday runs as usual.

Questions, answered

Will real members ever hit a cap during open enrollment?

The factory caps sit far above a busy enrollment day and you can raise them; if one trips, the failover is polite — a message or callback form, not an error screen — and you are emailed the same morning, with every trip in the audit log.

Is Protection an add-on?

No.

Try it free on your own health plan. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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