Front Office AI · Health Payers

ZANUS FRONT OFFICE FOR HEALTH PAYERS — GROUPS & BROKERSNEW

Groups, brokers and provider organizations — mapped from real conversations.

A health plan lives on its organizations: the employer groups that renew, the broker agencies that place them, the provider organizations whose offices call the provider line every day, the general agencies and benefits consultants in between. The AI groups members, HR administrators, broker staff and provider contacts under each organization automatically, scores the relationship, and flags the group or the broker that has gone quiet — before the renewal goes somewhere else.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Contacts & Leads β€” 🏒 Companies

The real Companies tab: all the people, roles, combined timeline, health score.

What it does

Groups and agencies, clustered

Contacts from the same employer or agency cluster automatically; calls, requests, quotes and enrollments per organization, per month — per self-funded employer for a TPA.

Health score with the WHY

Every organization carries a 0–100 score and the reasons: renewal proposal unopened, complaints rising from one group, a broker whose quote requests stopped.

The empty chair

The group where you only know the payroll clerk, the agency whose principal you never met — flagged, so an account executive can call.

Inside Companies — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Contacts & Leads β€” 🏒 Companies
The Front Office CRM: every contact with its channel, company, industry and reference, the qualification status, the running follow-up sequence, the full timeline, the buying committee per company, the Import review queue and the Blacklist. This view: the "🏒 Companies" tab.
Start free — see it on your own health plan7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Health score on everything β€” always with the WHY

Every contact and company carries a 0–100 health score recomputed from real events: recency, demo engagement, quote opens, reply sentiment, call outcomes. "62 and falling β€” no reply to the last two touches, quote unopened for 9 days."

  • On contact cards, company cards and a sortable Statistics column
  • Falling scores surface in the morning briefing’s At Risk list
  • Available on its own or inside a solution
Health score column

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
A stakeholder map guessed from CRM fields is an educated guess. Ours already met the committee — it talked to every one of them. The map draws itself from real conversations.

Questions, answered

Does this include provider organizations and their billing companies?

Yes, where you record them — useful for seeing which provider organizations drive the most eligibility and claim-status calls, which billing company keeps asking about timely filing, and where a provider-relations visit would pay off.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own health plan. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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