ZANUS FRONT OFFICE FOR ORDER DESK — RETURNS FORECASTNEW

Return rates and peak load from what customers actually said.

How many contacts the week after the sale will bring, which product is coming back and why, which open claims will need a person, how much of next month’s volume the AI will absorb — computed from the calls, chats and emails the AI itself handled, not from fields someone typed after the fact. Every number comes with its reason in one sentence, so the returns lead can act on it.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Statistics → Forecast tab: every deal, probability + the WHY. Auditable — not a black box.

What it does

Peak load, next month

Contacts per day and channel around your promotions, holidays and seasons — so the seasonal roster is sized on data, not on last year’s memory.

Return reasons, ranked

“Runs small”, “arrived damaged”, “could not pair” — by product and batch, from the reasons customers gave, not from a dropdown.

Claims likely to escalate

Which open RMAs will need a person — disputed, high value, repeat — with the WHY, before the customer calls again.

Inside Forecast & Statistics — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Every lost deal makes the next one easier to win

Objections that were never answered feed the knowledge-gap queue automatically. Answer once — every channel knows it forever. Aggregate view: your top 5 loss reasons this quarter.

Post-mortems from transcripts, not from a rep’s memory
Losses become knowledge, automatically
Response-time stats included

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

A forecast read from CRM fields — stage, amount, close date — is reading what humans typed. Ours reads the conversations themselves. The machine that gave the demo and took the call computes the probability — and tells you WHY.

Questions, answered

Does it fix the product problem?

It shows it. A return reason that keeps recurring lands in your knowledge-gap queue and in the briefing: the sizing note added to a product page, the setup step rewritten, the supplier called — those are your decisions.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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