Front Office AI · Order Desk

ZANUS FRONT OFFICE FOR ORDER DESK — AI BRIEFING NEW

Your morning starts with last night’s returns already filed.

Before the warehouse opens: how many customers asked where their order was after hours, how many returns and exchanges were opened complete, which labels went out, which warranty claims are waiting on photos — and the handful of exceptions that need a person today: the damaged pallet, the disputed refund, the return outside the window. In-app and by email, for a retailer, a distributor or a dealer’s parts desk alike.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

AI Briefing — the morning digest and ask-your-pipeline chat

The real AI Briefing menu: the morning digest, then ask your pipeline anything.

What it does

Overnight, in one glance

Status questions answered, returns opened, labels sent, exchanges booked, re-order quotes drafted — the desk starts with the routine done.

Exceptions, ranked

The damaged delivery, the chargeback threat, the out-of-policy return, the customer who asked for a manager — ordered by urgency, transcript attached.

Ask it about your returns

“Which product was returned most this week?” “How many RMAs wait on photos?” Answers from your data only — no data, no claim.

Inside AI Briefing — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

AI Briefing — the morning digest and ask-your-pipeline chat
The AI morning briefing: a morning briefing of what happened and what to do today, plus a chat that answers questions about your own pipeline, contacts and deals in plain language.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Ask-your-pipeline: question your business in plain language

"Which deals went quiet this week?" "Which product was returned most this week?" "How many returns are still waiting on photos?" It answers ONLY from your tenant’s data — no data, no claim, the same discipline as every Zanus answer. It can draft the follow-up email; sending always stays with you.

  • Contacts, companies, funnels, quotes, transcripts, stats
  • Numbers come from queries, never from model memory
  • Drafts land in your operator queue — never auto-sent
Ask-your-pipeline chat
Deal Plan — one click on any contact

Deal Plan: the plan to win, one click

On any contact or company: stakeholders engaged (and the missing ones), objections raised — answered and unanswered — engagement trajectory, and the next three steps as concrete Front Office actions.

  • One page, human-readable, regenerate anytime
  • Built from the full story: every call, chat, demo and email
  • Works at company level too

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
An AI briefing that hands you a to-do list still leaves the work to you. Ours opens with what the AI already DID overnight — calls answered, demos given, meetings booked, quotes drafted. A did-it-for-you list.

Questions, answered

Who receives the briefing?

Whoever you choose: the order-desk lead, the returns manager, the warehouse supervisor, each brand or site with its own numbers only. In-app and by email, with shortcuts into every return and conversation it mentions.

Does it act on its own?

It reports and drafts. A follow-up to a customer waits in your operator queue for a click; no refund exception, dispute or goodwill decision is taken without a person.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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