ZANUS FRONT OFFICE FOR ORDER DESK — AI BRIEFING NEW
Before the warehouse opens: how many customers asked where their order was after hours, how many returns and exchanges were opened complete, which labels went out, which warranty claims are waiting on photos — and the handful of exceptions that need a person today: the damaged pallet, the disputed refund, the return outside the window. In-app and by email, for a retailer, a distributor or a dealer’s parts desk alike.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real AI Briefing menu: the morning digest, then ask your pipeline anything.
Status questions answered, returns opened, labels sent, exchanges booked, re-order quotes drafted — the desk starts with the routine done.
The damaged delivery, the chargeback threat, the out-of-policy return, the customer who asked for a manager — ordered by urgency, transcript attached.
“Which product was returned most this week?” “How many RMAs wait on photos?” Answers from your data only — no data, no claim.
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
"Which deals went quiet this week?" "Which product was returned most this week?" "How many returns are still waiting on photos?" It answers ONLY from your tenant’s data — no data, no claim, the same discipline as every Zanus answer. It can draft the follow-up email; sending always stays with you.


On any contact or company: stakeholders engaged (and the missing ones), objections raised — answered and unanswered — engagement trajectory, and the next three steps as concrete Front Office actions.
Whoever you choose: the order-desk lead, the returns manager, the warehouse supervisor, each brand or site with its own numbers only. In-app and by email, with shortcuts into every return and conversation it mentions.
It reports and drafts. A follow-up to a customer waits in your operator queue for a click; no refund exception, dispute or goodwill decision is taken without a person.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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