Front Office AI · Order Desk

ZANUS FRONT OFFICE FOR ORDER DESK — ACCOUNTS & CARRIERSNEW

Accounts, dealers and carriers — mapped from what they actually asked.

An order desk serves organizations as much as people: the distributor’s dealers, the device maker’s resellers and service centers, the grocer’s wholesale accounts, the carriers who deliver and the suppliers whose parts come back. The AI groups contacts under each organization automatically, infers who orders, who receives and who pays from what each person asked, scores the relationship, and flags the account whose returns doubled or whose orders stopped — before a person hears it secondhand.

Start free

Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Contacts & Leads β€” 🏒 Companies

The real Companies tab: all the people, roles, combined timeline, health score.

What it does

Accounts, clustered

The buyer, the receiving clerk and the accounts-payable contact of one dealer cluster automatically — orders, returns and claims per account, per month.

Health score with the WHY

Every account carries a 0–100 score and the reasons: returns rising, a claim left waiting, a quote unopened, calls unanswered.

The empty chair

The account where you only know the receiving dock — flagged, so a person can reach the buyer before the next order goes elsewhere.

Inside Companies — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Contacts & Leads β€” 🏒 Companies
The Front Office CRM: every contact with its channel, company, industry and reference, the qualification status, the running follow-up sequence, the full timeline, the buying committee per company, the Import review queue and the Blacklist. This view: the "🏒 Companies" tab.
Start free — see it on your own business7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Health score on everything β€” always with the WHY

Every contact and company carries a 0–100 health score recomputed from real events: recency, demo engagement, quote opens, reply sentiment, call outcomes. "62 and falling β€” no reply to the last two touches, quote unopened for 9 days."

  • On contact cards, company cards and a sortable Statistics column
  • Falling scores surface in the morning briefing’s At Risk list
  • Available on its own or inside a solution
Health score column

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
A stakeholder map guessed from CRM fields is an educated guess. Ours already met the committee — it talked to every one of them. The map draws itself from real conversations.

Questions, answered

Does this include carriers and suppliers?

Yes, where you record them — useful when the same carrier keeps generating damaged-delivery claims or one supplier’s batch keeps coming back. The pattern is on the card, with the conversations behind it.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own business. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

Start free
VIEW ALL NEXT❯

← Previous: Booking  ·  Sharing with a colleague? 📄 Get the PDF · ✉️ Email this page ·