Turn Plant Requests Into Approved Service Quotes AI manufacturing virtual receptionist for manufacturers, machine shops and industrial suppliers

It is an AI that answers the calls, website chats, e-mails and web forms of a manufacturer, machine shop or industrial supplier the way your best inside sales person would: it greets the buyer, works out what they need, asks the questions your estimator needs answered, books the visit or files the request, and puts the whole conversation on the customer's record. Zanus AI does it from your own catalog, price list and rules.

Yes, once you tell it what that is. You list the questions a request must answer, such as the machine, the part number, quantities, material, finish and the date needed, and the AI asks them by phone, chat or e-mail until the request is complete. Drawings and specs the buyer sends are kept with the request, ready for your estimator.

No. It reads no drawing to cost a part and works out no machine time, setup or material. For the parts and services that carry a price on your list, it drafts the quote and applies a customer's discount by your rule. Custom work goes to your estimator with the details already gathered.

Not one. Every quote the AI drafts waits for your yes, and a buyer who asks for a better price gets a revision that waits for it too. Once you send a quote, follow-ups go out on the schedule you set and stop the moment the buyer replies.

For most calls, yes. It answers every call at once on your own number, day and night, routes it by reason and language, tells the person who takes a transfer who is calling and why, and takes messages with the callback number read back. Unlike a message slip, it also gathers the quote details and opens the request.

It follows the after-hours rule you set. The AI takes the machine, the fault in the caller's words and the callback number, then rings the on-call technician you named, who hears what the call is about before picking up. If nobody answers, a ticket opens and the caller is told when your desk will call back.

For the appointments around your work, yes: field service visits, plant tours, sample reviews and customer meetings are booked into each technician's, room's or resource's own calendar by phone, chat and form, with confirmations and reminder calls. It does not plan production or sequence jobs on your machines; that stays in your ERP.

No. Production planning, job costing and accounting stay where they are today. Zanus AI is the front office in front of them: calls, chats, e-mails, forms, quotes, tickets and returns, all written onto the customer's record, while your team keys into the ERP what belongs there.

Yes. Load your stock list and policies and the AI tells a buyer whether a part is on the shelf, holds the quantity they need and answers shipping and terms questions from what you approved. Your distributors and resellers can have their own partner portal, and warranty returns are checked against your rules before your desk approves them.

Yes to both. Keep the number your customers already dial and forward it, with no porting and nothing to install. The phone answers each caller in their own language, the website chat speaks 40 languages by text or voice, and a call can be routed to the colleague who speaks it.

It takes the load, not the jobs. The incomplete requests, the stock questions and the calls outside shift hours go to the AI, so your people spend their day pricing, solving and talking with the accounts that matter. Every desk decides whether it runs AI only, AI first or a person first.

Zanus AI is priced per company, never per seat, so sales, service, the parts counter and shipping all work under one subscription. You pick the modules your shop needs and add others later; the plans are on the pricing page.

The free trial builds a private sandbox from your own company's website and runs for 7 days, with no card. The demo shows the AI front office ready-made, needs nothing from you and arrives by e-mail in about 2 minutes.