ZANUS FRONT OFFICE FOR UTILITIES — DEMAND & VOLUME FORECASTNEW

Forecasts from what customers actually said and did.

Next week’s contact volume by reason and area, the meter visits the moving season will need, the probability that an open rebate application is completed or a supply offer accepted, the key account likely to switch — computed from the calls, chats, requests and messages the AI itself handled, not from fields someone filled in. Every number comes with the reasons.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

The real Statistics → Forecast tab: every deal, probability + the WHY. Auditable — not a black box.

What it does

Volume by reason and area

“Billing calls up 40% in the north district — first bills on the new rate.” So you staff the desk and post the explainer first.

Appointment demand

Where you need another crew window, where visits sit idle — from actual requests, including the ones you could not fit this week.

Enrollments and quotes likely to convert

Which open applications will be completed, which offers will be accepted and which need a rep’s call — with the WHY.

Inside Forecast & Statistics — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Start free — see it on your own utility7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Every lost deal makes the next one easier to win

Objections that were never answered feed the knowledge-gap queue automatically. Answer once — every channel knows it forever. Aggregate view: your top 5 loss reasons this quarter.

Post-mortems from transcripts, not from a rep’s memory
Losses become knowledge, automatically
Response-time stats included

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing → · Try it free 7 days, no credit card →

A forecast read from CRM fields — stage, amount, close date — is reading what humans typed. Ours reads the conversations themselves. The machine that gave the demo and took the call computes the probability — and tells you WHY.

Questions, answered

Does it forecast load, outages or the grid?

No. It forecasts front-office events only — contact volume, appointments, enrollments, quotes, requests. Nothing about load, restoration or assets; those stay with your operations systems.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own utility. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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