ZANUS FRONT OFFICE FOR UTILITIES — AI BRIEFING NEW
Your morning starts with the overnight already handled.
Before the shift begins: how many customers called after hours, which neighborhoods reported outages, which service starts and stops were filed, which technician visits were booked or moved, which payment questions were answered from policy, which hang-ups were called back — and the customers who need a human call today. In-app and by email, every day.
Try it free 7 days on your own business · no credit card · per company, never per seat
REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.
Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet
The real AI Briefing menu: the morning digest, then ask your pipeline anything.
What it does
Calls answered, outage reports filed by area, move requests confirmed, visits booked, requests routed to the right desk — the shift starts with the work done.
The customer facing disconnection, the landlord with six addresses, the contractor waiting on a rebate, the caller who asked for a supervisor — ranked, with transcripts.
“How many starts are waiting for a meter visit?” “Which key account went quiet?” Answers from your data only — no data, no claim.
Inside AI Briefing — the real screens
Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.
Ask-your-pipeline: question your business in plain language
"Which deals went quiet this week?" "Which neighborhoods reported the most outage calls last night?" "How many service-start requests are still waiting for a meter appointment?" It answers ONLY from your tenant’s data — no data, no claim, the same discipline as every Zanus answer. It can draft the follow-up email; sending always stays with you.
- Contacts, companies, funnels, quotes, transcripts, stats
- Numbers come from queries, never from model memory
- Drafts land in your operator queue — never auto-sent
Deal Plan: the plan to win, one click
On any contact or company: stakeholders engaged (and the missing ones), objections raised — answered and unanswered — engagement trajectory, and the next three steps as concrete Front Office actions.
- One page, human-readable, regenerate anytime
- Built from the full story: every call, chat, demo and email
- Works at company level too
Available on its own — or inside a solution
Questions, answered
Who receives the briefing?
Whoever you choose: customer-service director, contact-center supervisors, the billing lead with billing items only, the field-service coordinator with the day’s visits. In-app and by email, with shortcuts into every record it mentions.
Does it act on its own?
It reports and drafts. Follow-up messages land in your operator queue for a click; nothing about disconnection, payment arrangements or an emergency is sent without a person.
Try it free on your own utility. 7 days. No credit card.
Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.
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