Front Office AI · Pharma & Biotech

ZANUS FRONT OFFICE FOR PHARMA & BIOTECH — HCOS, SITES & ACCOUNTSNEW

HCOs, sites and accounts — mapped from real conversations.

A life-sciences desk lives on its organizations: the hospitals and group practices whose clinicians ask, the study sites whose coordinators call, the pharmacies and wholesalers that order, the purchasing groups that tender. The AI groups contacts under each organization automatically, infers roles from what each person asked — pharmacist, purchasing, coordinator, investigator — scores the relationship, and flags the site or account that has gone quiet before anyone notices.

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Try it free 7 days on your own business · no credit card · per company, never per seat

REAL AI - the whole Front Office is AI, not old software with an AI button. Give it your website: it learns your company, works from your approved knowledge and gets better with every answer you approve.

Live on this site right now — the assistant in the corner is the product · Award-winning AI — CES · ISE · TMCnet

Contacts & Leads — 🏢 Companies

The real Companies tab: all the people, roles, combined timeline, health score.

What it does

Organizations, clustered

Contacts from the same hospital, site or wholesaler cluster automatically; inquiries, orders and meetings per organization, and how fast each was answered — no spreadsheet.

Health score with the WHY

Every organization carries a 0–100 score and the reasons: orders slowing, a coordinator’s request waiting, a quote unopened, no inquiry from that hospital lately.

The empty chair

The hospital where you only know the ward pharmacist, the site with no investigator engaged — flagged, so a person can reach the decision maker.

Inside Companies — the real screens

Click a tab. Every picture is the live Front Office, not a mockup — the left menu is the whole product.

Contacts & Leads — 🏢 Companies
The Front Office CRM: every contact with its channel, company, industry and reference, the qualification status, the running follow-up sequence, the full timeline, the buying committee per company, the Import review queue and the Blacklist. This view: the "🏢 Companies" tab.
Start free — see it on your own company7 days · no credit card · nothing to install. Give it your website and it is yours to test.

Health score on everything — always with the WHY

Every contact and company carries a 0–100 health score recomputed from real events: recency, demo engagement, quote opens, reply sentiment, call outcomes. "62 and falling — no reply to the last two touches, quote unopened for 9 days."

  • On contact cards, company cards and a sortable Statistics column
  • Falling scores surface in the morning briefing’s At Risk list
  • Available on its own or inside a solution
Health score column

Available on its own — or inside a solution

One subscription per company — never per seat. Your whole team uses it, on their own phones, at no extra charge; add operators only for the people who run the dashboard. See pricing →  ·  Try it free 7 days, no credit card →
A stakeholder map guessed from CRM fields is an educated guess. Ours already met the committee — it talked to every one of them. The map draws itself from real conversations.

Questions, answered

Does this replace our HCP and account master data?

No. It coexists: the organization view is drawn from front-office conversations and syncs with your CRM accounts and HCO records through Connectors. One physician affiliated with two hospitals stays one person with one timeline; the organizations aggregate.

Which solution includes it?

Available on its own or inside a solution. Which solution includes what: see pricing.

Try it free on your own company. 7 days. No credit card.

Give it your website. It learns your company. Then call it, chat with it, e-mail it — and decide. Nothing to install, nothing to cancel.

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